Review Summary
Average Service Price
Average
Reviews
Interstate move average
54% more than market avg.
Just what I needed
I am not normally a person that writes reviews but the to movers went above and beyond. I personally do not have a lot of money so I was not able to tip them. My daughter and I gave them snacks and some juice. Johnny was kind and said he wouldn't accept a tip even if I offered. At the end of the day Safe Ship Moving delivered exactly what I needed, some nice strong guys to move my little apartment.
All in all. 10/10
Safeship was easy to work with. I was surprised that the carrier they sent was punctual, friendly and professional. Once my stuff was in transit, I called Safeship to get an update and Lesley called me back within the hour. I will absolutely use both safeship and the carrier again. All in all, 10/10
Horrible Company
I've never moved cross country with a moving company before. I found this company with an online search. The salesman seemed so friendly and knowledgeable. I didn't know they were a brokerage company. I ended up having some major issues with the company they brokered out to. When I tried to call my contact, Matthew, the phone extension was disconnected. I used an email that I had to find their website, a virus warning popped up!! This company is super shady!! Steer clear!!!!!
Missing Items & Damage
DO NOT USE! This company contracts out with other companies to avoid any responsibility in the moving process. They claim they are veteran owned and veteran friendly but they do not care anything about that. I am missing a 75" Smart TV and five of my totes are damaged along with the items in them. Do not use this company as they do not care about you, your items, or the hard work put in to earn everything you own. They steal and blame the other companies they contract out to to avoid responsibility. DO NOT USE!
DO NOT USE!!!
My wife and I have moved 14 times in 12 years - used movers many times... This is by far the worst company that we have ever used. They lie, they up charge on every thing and they damaged our house and our expensive wood bed that I made by hand... Don't believe them, don't use them if you know what is good for you. I've been promised phone calls to remedy the issues and have talked to no less than 7 people... promising the same. They won't help you - they pass you around acting like they care but they don't. DO NOT USE this company... You will be sorry.
A Truck …..
Brokerage companies that bid out moving companies should have better standards! ALL of the expensive wood furniture was damaged in some form. No furniture blankets were used, save for one piece; and the exposed legs were scratched. The company was from Clifton NJ, and they sent a driver/mover to Aiken SC!!! Furniture was moved that needed to remain and furniture that was to be moved remained behind. Now I have to finish. Furniture and items were moved, BUT not by any professional. This is mis-representation; therefore I need all monies returned and all monies for damaged items!
TERRIBLE!!! DO NOT USE
We are currently on day 27 of no delivery from our move. The company is UNRESPONSIVE. Multiple promises of delivery with no actual delivery in sight. We have filed a BBB complaint. We have an entire home with them and have not heard from them in almost a month. Do NOT use.
DO NOT USE THIS COMPANY
I urge you to check the better business bureau reviews PRIOR to booking. They will harass you to book but contract with terrible moving companies! You will end up paying more money on the day of move. You will be told you have More items than what was quoted. I urge you to READ THE REVIEWS AND BELIEVE THEM. Do not waste your time And money
Absolutely terrible
I wish I could leave a lower review. I called and set up an appointment with this company. They mixed the appointment date and then were late on the reschedule date. As they were moving our property they forgot over half of the things listed on the pickup sheet. I had three mattresses on the pickup order. Guess how many they moved for us? Zero that is how many, they forgot all three of my mattresses. They also forgot my bookshelf and office chair and brought up random bags of trash and one box containing a single blanket. This company is absolute dogshit in every way possible. I would have been better sending my property by carrier pigeon.
Bad Customer Service Experience
The only reason this isn't 1 star is because I didn't end up using them - because the customer service I got was so bad. After being given a ball park estimate, I was told that I should not go with other services because they were going to "low-ball me". Then this person followed up later in the day to ask what I was thinking - after I had received many other estimates that were all lower than theirs. After I told him that their price was too high - not even in the ball park of other estimates, he got mad and hung up on me in the middle of me speaking. I felt very pressured, lied to, and ultimately very glad that I didn't use their services. I hope their actual services are better than how they treat their customers.
Licenses & Certificates:
Companies that transport household goods like Safe Ship Moving Services have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.