Safe Ship Moving Services


Based on 133 reviews



Review Summary


Average Service Price


5
4
3
2
1
3.0
Average
133
Reviews


$ 6369
Interstate move average
51% more than market avg.

Anthony
May-08-2024
Interstate move
from denver, Colorado to orlando, Florida



Very spastic

Joshua starts by text, mentions he tried to call but didn't, had me call him, starts by trying to be very confident by befriending me but did not listen to what I was asking. Continued to try and over quote what I was asking for, tried to claim how everything cost more and he can give me a great deal, then started to quote numbers of others that were far off but to make it sound like he was going to quote much less, when I told him I only wanted to get a quote and I did not need to be pressured to seal the quote, he hung up on me.


Service cost: $16800

Move Size: 3 Bedroom Home


Jennifer Hopkins
May-04-2024
Interstate move
from Liverpool, New York to Bradenton, Florida



Safe ship New Jersey stay away from them

I was quoted $3,334 to move my small 2 bedroom apt out of State. They were 2 days late picking up my stuff, and late dropping off. They charged me an additional $4,500 ! I ended up paying over $7,500 for my move. They are utterly disgusting and they lie. I have missing items and 2 things broke. They don't care They have your money! They shouldn't be in business.


Service cost: $1950

Move Size: 2 Bedroom Home


Jessica
May-01-2024
Interstate move
from san fran, California to newyork, New York



Thanks again guys

Moving from San Francisco to New York with Safe Ship Moving was a truly stress-free experience. It was a little expensive but, you get what you pay for. From the initial consultation to the delivery of my belongings, every step was handled with professionalism and efficiency. The moving team was punctual courteous, and careful with all my items, ensuring everything arrived in perfect condition. I recommend Safe Ship for anyone looking for a reliable and seamless moving experience.


Service cost: $4002

Move Size: 1 Bedroom Home


David George Williams
February-28-2024
Interstate move
from Mountain View, California to Newark, New Jersey



An Utter Disappointment: Avoid Safe Ship Movers at All Costs

I regret to inform potential customers that my experience with Safe Ship Movers has been nothing short of disastrous, warranting a stern warning to others. Initially, Safe Ship Movers presented themselves as a reliable service, but they utterly failed to deliver on their promises. They outsourced the moving job not once but twice, first to Frontline and then to Barahones, each step further diluting the responsibility and accountability. The mover sent by Barahones was not only disgruntled and irresponsible but also lacked the basic communication skills needed to coordinate such an important job, speaking no English and displaying a complete disregard for my belongings. This led to a catastrophic outcome where over $250,000 worth of my property was either abandoned as trash or lost without a trace. The lack of information and care has left me in a state of distress and uncertainty about the whereabouts of my valuables. The experience was a far cry from the professionalism and organization that Javier from Safe Ship promised when he committed to 'quarterbacking' my move for $2,000. Similarly, Tom's assurances of precision and coordination quickly dissipated into thin air after another $2,000 payment was made, never to be heard from again. As of today, my move is in shambles, with some items lost to the wind in the hands of the third subcontractor, Barahones, and others left in disarray. The experience has been anything but safe or secure, and I am now left with the daunting task of trying to recover half a million dollars' worth of property, prompting me to initiate disputes with JPMorgan Chase in a frantic attempt to mitigate this fiasco. I strongly advise against using Safe Ship Movers. This company is not just a poor service provider; it is a negligent, unprofessional entity that seems to operate with the sole intent of defrauding its customers and causing distress. Please heed my warning: steer clear of Safe Ship Movers.


Service cost: $10000

Move Size: 1 Bedroom Home


Chanell
February-23-2024
Interstate move
from San Antonio, Texas to Tipp City, Ohio



Do not use

Beware of using SafeShip I selected Safe Ship based on their assurance of delivering my items within four days, coupled with a competitive price compared to other moving companies. When calling to get a quote, I was told everything I wanted to hear! However, during the pickup process, I encountered discrepancies. Despite having fewer boxes than initially estimated, I was informed that I would require more space and was asked to sign blank documents, with the promise that costs would be filled in later. I declined, leading to an "estimated" cost significantly higher than the original quote. Additionally, I was almost charged a 3.5% fee for using Cash App, which was later confirmed to be unauthorized by Safe Ship's customer support. Contrary to the promised four-day delivery, my items were not delivered within this timeframe. I later learned that movers have up to two weeks to complete delivery after the specified date, a detail omitted during the initial quoting process. Despite my persistent inquiries, with customer service promising delivery "tomorrow" for a week, my items arrived a week after the intended delivery date, with a broken desk and a missing part on my vacuum. Furthermore, upon delivery, I was unexpectedly charged an additional $500 for a shuttle service, another fee not disclosed during the quoting process. Customer service explained that such charges are at the "driver's discretion," meaning the driver could impose this fee arbitrarily. After deciding to write a review detailing my moving experience to assist others in similar situations, I received a phone call from the individual responsible for the pick-up process. During this call, he engaged in harassing and disrespectful behavior, questioning my decision to potentially cause him trouble. Additionally, he attempted to justify the 3.5% fee once again. Subsequently, I also received a call from SafeShip, requesting that I remove my review. The accumulation of these undisclosed charges and the need for constant communication with customer service caused significant inconvenience and frustration. Based on my experience, I strongly advise against using Safe Ship for moving services.


Service cost: $5000

Move Size: 1 Bedroom Home


Chanell
February-21-2024
Interstate move
from San Antonio, Texas to Tipp City, Ohio



Do not use SafeShip

Update: Following my initial review of SafeShip detailing my experience, I received a call from the individual overseeing the pick-up, during which he engaged in harassing and disrespectful behavior. He questioned my decision to share any negative feedback with SafeShip. Beware of using SafeShip My original review, which outlines my experience, is as follows: "I chose Safe Ship based on their commitment to delivering my items within four days and their competitive pricing compared to other moving companies. However, I encountered issues during the pickup process. Despite having fewer boxes than initially estimated, I was informed that I would need more space and was asked to sign blank documents with the promise that costs would be filled in later. I declined, which resulted in an 'estimated' cost significantly higher than the original quote. Additionally, I was almost charged a 3.5% fee for using Cash App, which was later confirmed to be unauthorized by Safe Ship's customer support. Contrary to the promised four-day delivery, my items were not delivered within this timeframe. I later learned that movers have up to two weeks to complete delivery after the specified date, a detail omitted during the initial quoting process. Despite my persistent inquiries, with customer service promising delivery 'tomorrow' for a week, my items arrived a week after the intended delivery date. Furthermore, upon delivery, I was unexpectedly charged an additional $500 for a shuttle service, a fee not disclosed during the quoting process. Customer service explained that such charges are at the 'driver's discretion,' meaning the driver could impose this fee arbitrarily. The accumulation of these undisclosed charges and the need for constant communication with customer service caused significant inconvenience and frustration. Based on my experience, I strongly advise against using Safe Ship for moving services." Source: [MyMovingReviews](https://www.mymovingreviews.com/movers/safe-ship-moving-services-23652)


Service cost: $5000

Move Size: 1 Bedroom Home


Paige
February-19-2024
Interstate move
from Fort Lauderdale, Florida to Las Vegas, Nevada



Not up front about anything

I scheduled my move and clearly explained everything needed to be picked up. Then when I was called to confirm it all they claimed they didn’t have all those items and tried to charge me $1000 more! I got them down to $400. Then when they picked things up I was charged other fees that were not included ($150 total). And I was assured by both the person who booked my things and the guy that picked it up that a cross country move was no more than 21 days. Then I get a call saying oh no we have up to 30!!! I never would have agreed to a 30 day move. I need my stuff. They also proceeded to do follow up calls with me on EST which was 6am Vegas time. Waking me up way before I normally wake. I still don’t have my things. I’ll be doing a follow up review if they try to charge me extra for anything on arrival. Especially since I already paid for my move in full.


Service cost: $4200

Move Size: 1 Bedroom Home


Hash
February-10-2024
Interstate move
from Minneapolis, Minnesota to San Francisco, California



They talk sweet and screw you over later

We were reviewing how many things I had in my storage to move across the country. I told him I couldn't remember how many boxes I had. Asked him how much per box extra if I am off. Said $10 approximately per box. Signed the deal. I was not in the same town as my storage until a day before when we reviewed the actual content and there were 15 more boxes. I was told it's $1500 more. Showed up 6 hours past the time it was supposed to be picked up. These brokers have no accountability of the words that roll out of their mouth. I hope safeship sinks and they fold as a business with no accountability.


Service cost: $4600

Move Size: 1 Bedroom Home


Gary Evelyn
February-02-2024
Interstate move
from Winnemucca, Nevada to dallas, Texas



Just what I needed

I am not normally a person that writes reviews but the to movers went above and beyond. I personally do not have a lot of money so I was not able to tip them. My daughter and I gave them snacks and some juice. Johnny was kind and said he wouldn't accept a tip even if I offered. At the end of the day Safe Ship Moving delivered exactly what I needed, some nice strong guys to move my little apartment.


Service cost: $3497

Move Size: 1 Bedroom Home


Leigh
February-01-2024
Interstate move
from Seattle, Washington to Indianapolis, Indiana



All in all. 10/10

Safeship was easy to work with. I was surprised that the carrier they sent was punctual, friendly and professional. Once my stuff was in transit, I called Safeship to get an update and Lesley called me back within the hour. I will absolutely use both safeship and the carrier again. All in all, 10/10


Service cost: $2895

Move Size: Studio


Licenses & Certificates:

Companies that transport household goods like Safe Ship Moving Services have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


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