Review Summary
Average Service Price
Average
Reviews
Interstate move average
56% more than market avg.
THEY WILL STEAL YOUR MONEY
They will do several phone inventories AND video inventories of your move. They produced what felt like a solid $10 estimate to move 1200 sq/ft. On the day of the move (when you have little options left) they show up and TRIPLE the estimate to $30k. When you must refuse because you don't have $30k, they keep the deposit you left on the original estimate. This company stole $3000 dollars from me. DO NOT USE THESE THIEVES.
Unreliable and Disappointing Service
My experience with Safe Ship Moving Services was highly disappointing. They promised a smooth and efficient move but delivered the opposite. Items were delayed, and communication was poor at every stage. Several of my belongings were damaged, and when I tried to resolve the issue, I was met with unhelpful responses. This level of service was far from what I expected, and I would strongly advise looking elsewhere for your moving needs.
More than doubled original quote then took our $1851 deposit
We are seniors and hired these movers - a week before the move they more than doubled the original quote - total bait and switch after they had our cash deposit. We couldn't afford as we are a fixed budget senior citizen couple. We said we have to cancel (over a week before scheduled move) and the company never physically showed up to do any work or physical audit. They said they will take our deposit - we said if we can pay a smaller cancel fee and still please get back other part of deposit we desperately needed to find another moving alterntive we could afford (renting truck and doing ourself) - they refused to give a single dollar of our $1851 and never did any work...it's bad business to treat seniors like this after bait/switch of price gouging once they got our money. Our family friend called (since it's too stressful on us to keep arguing with them) -company was very disrespectful and refused to help in any way.
Frustrating and Unorganized
My move with Safe Ship Moving Services was incredibly frustrating. They overpromised and underdelivered at every step. The movers were careless with my belongings, and several items arrived damaged. On top of that, they hit me with unexpected fees after the move. This company lacks transparency and professionalism—definitely not worth the hassle.
Terrible Experience
I regret choosing Safe Ship Moving Services. They initially quoted me a reasonable price, but once my items were loaded, they nearly doubled the cost with surprise fees. My furniture arrived days late, and some of my boxes were missing. Their lack of accountability and failure to provide any updates made the whole process incredibly stressful. This was by far the worst moving experience I’ve ever had.
Hidden Fees and Poor Service
I had an awful experience with Safe Ship Moving Services during my move on September 10th, 2024. What started as a decent deal turned into a financial nightmare. They quoted me one price, but by the end of the move, the cost had nearly doubled due to several hidden fees that were never mentioned upfront. It felt like they were just waiting to surprise me with extra charges. Beyond the financial issues, the service itself was subpar. The movers seemed inexperienced and were constantly rushing, leading to several scratched and dented items. To top it off, they missed the delivery window by two days, leaving me without my essentials. Reaching out for compensation was a dead end, as their customer service was unhelpful and unsympathetic. I would never trust this company again.
Unreliable and Frustrating
My experience with Safe Ship Moving Services was far from satisfactory. The team showed up late on the scheduled moving day, and there was no clear explanation for the delay. When they finally arrived, the movers seemed unprepared and rushed through the job, leading to several items being mishandled. Fragile belongings that were clearly labeled were damaged, which was incredibly frustrating. To make matters worse, the customer service was nearly impossible to reach. Every time I tried to get help or an update, I was met with long wait times or unreturned calls. Even after the move, there was no follow-up or accountability for the damages. I regret choosing Safe Ship Moving Services and would advise others to look elsewhere for a more professional and dependable moving company.
Unprofessional and Dishonest Service
I had a terrible experience with Safe Ship Moving Services Company. From the start, their lack of communication and professionalism was evident. The movers showed up late without any prior notice, which immediately threw off my entire moving schedule. When they finally arrived, they were careless with my belongings, leading to several items being damaged during the move. The packing was rushed and sloppy, with fragile items being thrown into boxes without proper protection. To make matters worse, the movers were rude and dismissive when I pointed out the issues, making the entire experience even more stressful. Not only was the service subpar, but the cost was also significantly higher than the original estimate. Safe Ship Moving Services Company tacked on hidden fees and charges that were never mentioned in the initial quote. When I tried to address the discrepancies, customer service was unresponsive and unhelpful, refusing to provide any explanations. I felt completely taken advantage of, and the whole ordeal left me feeling frustrated and dissatisfied. If you’re looking for a reliable and transparent moving company, I strongly advise against using Safe Ship Moving Services. Their dishonest practices and poor service are not worth the headache.
Pathetic Service
My experience with Safe Ship Moving Services was highly disappointing during my recent local move. The movers arrived late and seemed unprepared for the job, lacking the necessary tools and packing materials. This caused significant delays, and they ended up rushing through the process. As a result, several of my furniture pieces were scratched, and a few fragile items were broken. The lack of care and attention was obvious, and it left me feeling frustrated and stressed throughout the move. To make matters worse, the final bill was much higher than the original estimate, with unexpected charges that weren’t explained upfront. When I contacted customer service to discuss the issues, I was met with unhelpful and dismissive responses. They refused to take responsibility for the damages or the billing discrepancies. Overall, Safe Ship Moving Services turned what should have been a straightforward move into a stressful and costly ordeal. I would strongly advise against using their services.
Disappointing Experience
I hired Safe Ship Moving Services for my recent move, expecting a hassle-free transition for my three-bedroom home. Unfortunately, the experience was far from smooth. The movers were careless with my belongings, resulting in significant damage to my furniture and several missing items. What made matters worse was the lack of communication from customer service. My attempts to reach out for assistance were met with unhelpful responses and long wait times. Overall, Safe Ship Moving Services did not meet my expectations, and I cannot recommend them based on my experience.
Licenses & Certificates:
Companies that transport household goods like Safe Ship Moving Services have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.