Is not way to do business

 Use this firm at your own risk!! Lies, lies, and more lies!! Will tell you anything to acquire your business but will not follow through. The worst moving experience I've ever had. They are brokers, and they can transfer anything. They subcontract the relocation and allow the poor genuine movers to cope with the aftermath. I can only say DO NOT USE THIS COMPANY!! Any positive review is most likely a lie.

Sales that are misleading.

Should Not BELIEVE THE SALES LINE "We own all of our vehicles, and all of our movers work for us." As a "shuttle" service, a third-party subcontractor arrived in a leased vehicle. Do not be taken in by the "last on/first off" charge. It doesn't imply anything. Don't Really Try to Contact Any Along with Which. They will not pick up the phone or respond to your calls. When I tried to get a charge excused due to the aforementioned concerns, the management refused to even consider the subcontractors.  When I informed him I had three family members contemplating cross-country migrations that I'd be taking somewhere, he didn't seem to care - "It would not harm us. We're really busy ". That pretty much sums it up! Their online rating of 5 stars is B.S. with a big B.

Beware of fake 5 star reviews, do not use this company!

All the 5 star reviews are fake and written by the same two people. This company is a broker and the actual moving company that transports your household items are unprofessional scam artists. Safe ship will give you a low ball quote and when the actual movers show up, they double your price and lie to you. Safe ship does return our calls but they have no clue where our belongings are. It has been over a month and we are still waiting for our delivery. If and when it arrives, we will see how much is missing or damaged.Others have their property held hostage upon delivery because the movers were asking for even more money for "additional charges" at the time of delivery and they refused to unload unless these extra money's were paid. If you are one of their victims, file a complaint with the U.S. Department of transportation by using their USDOT number and take legal action.

Terrible experience

Safe Ship Moving, as someone else said, is a broker. They have no influence over the business that picks up or delivers the cargo. They subcontracted Bay Area Express Moving for my relocation, and I've already placed a review for them on Google. Safe Ship just can not care less about my complaints about the relocation. Several things were incorrect. The team arrived at the tail end of the four-hour packing window on the day of packing. All were extremely nice in nature, however one smelled like smoke and another like liquor. Boxes were not correctly packed on the vehicle, resulting in crushed boxes. The truck was not loaded in such a way that it would take up as little space as necessary. We were first assured (several times) that we could use our card for both the pickup and the drop-off. I had to go acquire a money order, which had not been arranged. The delivery day was worse. Items which were informed required to be specially packaged were not, despite the fact that they were paid for it (twice, once when I made the deposit and again with the moving company-which they finally refunded after a fight). Safe Ship, on the other hand, refused to refund the $200 that they had previously charged me. Also, on the day of the move, they only had the driver and ONE employee unloads the entire truck, which was extremely inefficient. To make matters worse, there was inclement weather, and several of our boxes were left in the rain for an extended amount of time due to a shortage of labor. To make it worse, the one other person that turned there was absolutely high! Not only that, but he had smoked in his vehicle right outside our door!! That's unprofessional, regardless of whether it's legal or medicinal. I called Safe Ship during the delivery, thereafter, and the next day to get everything worked out, and the customer service was awful. Do not hire this firm; instead, spend the money on a POD or anything more reliable. It is the worst service we have ever had for the absurd expense of the relocation (2K move than estimated-TWICE), and we have had many military moves that were less than glamorous and yet better than this. They don't give a damn about who they hire, and it shows.

Caution!!

Safe Ship Moving acts as a middleman. They have no influence over the firm that picks up or delivers the load. The actual moving firm misplaced 12% of the boxes they picked up. Their customer service is appalling. They don't follow up, so you have to contact them. The firm that picked up my load called Insta-Movers. Insta-Movers' customer service is on par with Safe Ship Moving's.

Interstate move

I was really amazed by "no surprises," such as NO price increases, someone all the time able to answer questions, and our things delivered almost on the day we expected them to arrive. A company that is trustworthy, ethical, and professional. We would absolutely recommend and hire them again.

Great move

The guys did an excellent job! They arrived long before their planned time to avoid being late. They were very attentive with our belongings. We labeled all of our boxes according to the room they belonged in. When the boxes were delivered, they were amazing at putting everything in the correct rooms/areas and reassembling everything without a hitch! Friendly gentlemen who did a great work in a timely manner. We would use them again if we needed to relocate.

Excellent job

I have to say that this company went over and beyond, which may be due to they're small but I must say that I am extremely satisfied. When I got my delivery, I discovered that my box containing my china was gone, and my mover, Patrick, did not respond. I texted customer service, and they immediately contacted me after hours to find my belongings and get them delivered the next morning.