Review Summary
Average Service Price
Average
Reviews
Interstate move average
56% more than market avg.
Zero communication or help
My wife decided to book movers thinking we were using Eagle moving group inc. It turns out Eagle is a broker and they shopped out our move to United pro movers. Immediately upon arrival of the movers from United, our price went from $1900 quoted to $4300. We agreed and everything was loaded. We had most of our belongings boxed up already and had additional boxes that they chose not to use. Once loaded onto the truck we were then informed that the price was now $5800. We are completely at their mercy at this point and don't see how the price jumped again when it already jumped once they determined we needed more space on the truck. So, after all that the truck departed in 2/21 bound for Texas or so we thought. We left our home on 2/22 and traveled to our new home in Texas and as of two days ago we were told our stuff is in a warehouse in NJ. We were told when booking it would be 4-7 days to get our belongings however the contract states they have 21 or so days to deliver. When my wife booked she was told it would be approximately 4-7 days despite the 21 day maximum. It is now 3/1 and we have no information. |would never use this company or Eagle again and would not recommend anyone else to do so.
from wilmington to anthony
Unprofessional
(SCAM) Company are a bunch of moving brokers they hire a cheap company to do the move for you and they’ll raise the price on the quote given. Glad I didn’t go any further with them, when i told them i wasn’t interested due to reviews they seemed to be a bit shady, afterwards we went back & forth. the situation is pretty laughable but strange for a “legit” and “serious” company. (I also am not moving in two weeks i just needed old boxes moved and wanted to see if it was possible, earlier the better)
Scam
It's a scam. 1. The price was doubled the initial offer. The trick: Once you made the down payment and wait until the loading day, there's no way to be off the hook. My quotation was $3,000 and ended up with paying $6,989. 2. The guy from this company vanished after the deal was sold, no phone, no email. 3. The 2nd company showed up on the loading day and was extremely incapable: Loading was delayed for 6 hours, furniture were damaged. At the destination, one of the two unloading guys disappeared after showing up for 5 minutes, and I myself became a non-salary labor working together with the only guy left (whom I still tipped well: I don't blame on him). 4. Forget about insurance and compensation: 8 month after the moving with one totally destroyed desk, two cracked book shelves, and one broken bed head, they offered to pay me $80 and I have never received. Conclusion: It's not easy to find a honest moving company. Better prepare early and consulting your relatives/friends for someone with good reputation.
Terrible!!!! Use anybody else but Eagle Moving Group
This is a scam company. They are moving brokers, they do not actually move your furniture. I was naive and did not know this form of business even existed. Shocking they have not been shut down. In a nutshell, your price doubles by the time your furniture is delivered (because they purposely make sure they are the low bid). They are allowed by law to deliver your goods up to 30 business days (they do NOT tell you this). They will NEVER return your calls. After you pay the deposit (their broker fee), you will never hear from them and will be forced to deal with the movers they subcontracted with. If you try to call them they are extremely rude. The only thing you actually receive from them is feeling stupid for falling for their scam, con, thief of your money etc.
They know how it all works
A few days ago I moved. I was surprised by the very understanding staff. We just had to start our journey as I remembered the prepared box of things in the garage. The guys were not confused, they turned the truck and we returned for the things left behind. There was no displeasure or high tone. The company left only a positive impression.
Best Long Distance Move
We had a fantastic experience with Eagle Moving Group Inc from when we asked for a quote to when we filled the container. There was constant follow-up, clarity, and transparency throughout, instant responsiveness. This is not our first Long Distance move, but the experience stood out as by far the best, in terms of quality, cost, transparency, and efficiency.
These guys did everything.
These guys did everything right, from the initial contact to the final walk-through. Professional, courteous, and efficient. They cared for our belongings as if they were their own. And, they were still smiling at the end of a brutal day of work. I can not recommend them enough. You can trust them with your move.
The move went smoothly.
The owner of the company came by to provide the estimate which was fair and never changed like many moving companies often do. The move itself went smoothly, with the guys moving us showing up on time and taking care not to damage any items or property. We would recommend it to anyone in search of an honest and reasonable moving company.
DO NOT USE
I had an extremely negative experience with Eagle Moving Group. During a cross-country move from Colorado to Maryland, the salesman, Scott, was incredibly deceptive. The initial estimate excluded inventory that I had discussed with the salesmen and was significantly lower than the amount the movers charged upon arrival. They were misleading about timelines, such that the entire move took weeks longer than anticipated. At some point, the salesman stopped taking our calls altogether.
Punctual and professional!
They were exceptional, Punctual, and professional. I would highly recommend this company to everyone. They came right on time and were fast, friendly, and efficient. The guys were very nice and helpful. The movers were very friendly, and courteous, and maintained a positive attitude throughout.
Licenses & Certificates:
Companies that transport household goods like Eagle Moving Group Inc have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.