Eagle Moving Group Inc


Based on 123 reviews



Review Summary


Average Service Price


5
4
3
2
1
2.9
Average
123
Reviews


$ 6518
Interstate move average
56% more than market avg.

Sarah Davis
August-16-2023
Interstate move
from New Orleans, Louisiana to Brooklyn, New York



Scam

I was told 4-7 business days to deliver my belongings. It's been 12 days, and they say they might have a delivery date at the end of the week. I moved out of my house a month early to get unpacked at the second house, a waste of a month of my life and a month's rent. I'm not sure if I'll ever see my things again.


Service cost: $2900

Move Size: 1 Bedroom Home


Helen Mendez
August-04-2023
Interstate move
from GUYMON, Oklahoma to Hinesville, Georgia



RUN!

RUN! Stay away from this company. They are not a moving company, they are just brokers, so they are not the ones that actually will be moving your belongings. Their estimates are completely off, just to get you hooked to hire them. When the real moving company comes, you get a different-higher quote. They provided me with an estimate of $2600, but the actual moving company that came told me a quote for $6000. I ended up paying $3200 for just moving 25% of my belongings. When I call to cancel, the person said that she didn’t how much money I would get back if I were to cancel. One of the most stressful times of my life, and everything turned out to be a disaster. This is not an honest- trust worthy company. Please be aware, and do your research when you move (especially out of state).


Service cost: $6000

Move Size: 2 Bedroom Home


David
June-22-2023
Interstate move
from Oceanside, California to Austin, Texas



AVOID

I originally spoke with Daniel who told me they handled everything start to finish and he would be my contact the entire way(lie). Friday before my move dispatch calls me as I'm at the airport dropping off my daughter, I asked for a call back(never happened). I called a few hours later and they were already closed. I called several times including the dsy before about a delivery window and I was told every time that dispatch would call me back(never happened). The morning of the move I called customer service and was told dispatch would call me when they opened(never happened), but assured me I was on the books for a move but was unable to give me a delivery window. At 12:30 PST, still no phone call so I called to file a complaint and cancel my service. I spoke with Michael (supervisor) and as I'm explaining what happened he begin arguing with me, raising his voice, and mocking me. I demand a full refund of my deposit and they flat our refused and said because it's the day of the move the money is their. Thankfully I have USAA and they take care of Veterans and gave me my money back. AVOID THIS COMPANY AT ALL COSTS!!!


Service cost: $2900

Move Size: 2 Bedroom Home


Thomas Burke
June-12-2023
Interstate move
from Boston, Massachusetts to Del Ray Beach, Florida



Professional and courteous moving company

All my furniture was disassembled ,packed carefully and in a timely manner. Once delivered , everything was re assembled and arrived in the same condition as before the move. The crew were professional, courteous, and extremely friendly. We went over everything together and I was able to call Paul at any time to answer any of my questions or concerns. I was confused about the CF and how much space I had available and Paul walked me through everything. He spoke to the driver several times to make sure there were no issues. I cannot thank Eagle enough for helping me in a time of need!


Service cost: $5568

Move Size: 3 Bedroom Home


Linda Hansen
May-30-2023
Interstate move
from Carmel, Indiana to Champaign, Illinois



Do not use this company

I wish I had done more due diligence with this company. The sales representative, Zach Dillion, did a nice job in my initial contact with him and preparing the quote. However, it was inacccurate when I received a phone call from Quality Assurance a week before my move. He left off big items and under estimated the number of boxes needed for a 2,500 square foot home. I was told my costs were increasing by another $2,500. On the day of my move, they show up with a 30 foot truck and then told me I need a bigger truck which will cost another $2,500. That truck would not be able to arrive until the next day which caused addidtional stress and confusion. Zach indicated on my initial move that he would be my point of contact along the way. Phone calls were not returned when I did have questions. I would never use this company again. Recommend using major moving companies who come to your home to give you a quote. This company is a huge rip off. Beware of them. My costs increased over $5,000 for a move that was only 150 miles. I write this review to make others aware of using this company along with any Budget Movers. I've heard so many similar stories since I shared my experience with others.


Service cost: $12000

Move Size: 4 Bedroom Home


James Hemenway
May-16-2023
Interstate move
from Chicago, Illinois to Toledo, Ohio



Deceitful

When I spoke to them on the phone (numerous times) they never stated they were a broker. I assumed they were the mover. They didn't state that the date you choose is NOT guaranteed. When I spoke with the manager they told me that was my fault for not reading that in the small print on the paperwork. After reading other reviews I see I am NOT the only person this has happened to. I recommend NEVER using this companv!


Service cost: $1800

Move Size: 2 Bedroom Home


Katherine Tharp
May-06-2023
Interstate move
from Las Vegas, Nevada to Waco, Texas



Scam Company - details on how to report if you have been scammed

For those considering Eagle Moving Group, LLC, owned by Jeffrey Griest, out of Boynton Beach, FL, this is, without question, a scam moving broker who will provide an estimate that is wildly low and intentionally inaccurate to get your business, requiring a hefty deposit. The company did not disclose it was a broker and acted as if they were the actual carrier. Then, when the time comes for the move, you can expect a 2-4X increase in the cost when the actual movers show up. You will find this out RIGHT BEFORE you are scheduled to move. We are a military family and my husband provided Steven at Eagle Moving Group with everything that we needed moved and he provided an estimate of $6700. The day before we were to move, they stated it would be at least triple the amount. There is ZERO guarantee that your furniture will be protected as it is not insured. Additionally, the people they hire to move you may or may not be reputable. None of this, of course, was known because they present themselves as a legitimate moving company. Because we live on a military base, we learned that the individuals who they sent to move us did not have social security numbers (and thus were unable to get on base) three times. Please read reviews EVERYWHERE, not just Google or Consumer Affairs (which states at the top of the website "ConsumerAffairs is not a government agency and may be compensated by companies displayed) as they are WITHOUT QUESTION paying for positive reviews. This has been the worst experience with any company in my life. The level at which they gaslight and victim-blame the very people they are scamming through flagrant lies to get your deposit, knowing full well that they are unable to deliver at the promised rate, is appalling. We dealt with Alex, Suzy, Stephen and worst of all, William, all clearly willing participants in this scheme. How this could possibly be legal, I will never know. For those who have been scammed by this company, please report them to all of the following agencies below so that we can stop these criminals from continuing to prey on innocent people. U.S. Department of Transportation Office of Inspector General link for complaint: https://www.oig.dot.gov/fraud-hotline Florida Attorney General link for complaint: https://www.myfloridalegal.com/how-to-contact-us/file-a-complaint Florida Attorney General telephone number to file a complaint: 1-866-9-NO-SCAM Federal Motor Carrier Safety Administration link to file a complaint: https://nccdb.fmcsa.dot.gov/nccdb/ComplaintEntry.aspx?choice=CONSUMER Better Business Bureau link to this company to review and file a compliant: https://www.bbb.org/us/fl/boynton-beach/profile/moving-brokers/eagle-moving-group-inc-0633-90600\


Service cost: $21000

Move Size: 3 Bedroom Home


Jeffery Cooper
April-06-2023
Interstate move
from Tampa, Florida to St Louis, Missouri



Wonderful Experience

I had such a wonderful experience from first contact to collection to drop off. The service has been wonderful. The movers were so helpful and really went above and beyond. The service from the operations team was great and they kept me updated on the entire process! 10/10 for Move!


Service cost: $3900

Move Size: 3 Bedroom Home


Ernest Elkins
April-06-2023
Interstate move
from Boston, Massachusetts to Texas, Texas



Team was Amazing!

I received professional, friendly service from my request for a quotation right up to the final delivery of my belongings. There was always clear, prompt communication and nothing was left to chance. Thanks for good value for money and peace of mind! Fantastic service. The moving team was friendly yet professional. They moved the furniture with care, respect, and absolute skill. No damage done to any of the pieces they moved, not a chip, and all walls and door frames are intact as well. My first call when I have to move again.


Service cost: $3956

Move Size: 2 Bedroom Home


Bennie Rodriquez
April-06-2023
Interstate move
from Richmond, Virginia to Dublin, Ohio



Real Professionals!

Very Happy with how Professional and Efficient the whole experience was, from packing to delivery with not a single broken item. We moved out of season which was quite reasonably priced compared to other moving companies who definitely would not have delivered with the same level of professionalism. I will definitely use Eagle Moving Group Inc again in the future.


Service cost: $3745

Move Size: 2 Bedroom Home


Licenses & Certificates:

Companies that transport household goods like Eagle Moving Group Inc have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


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