Review Summary
Average Service Price
Average
Reviews
Interstate move average
55% more than market avg.
Do Not Use Them
We walked through our inventory of items to be moved with them about a month ago, and they provided us an anticipated pickup date of 6/5-6/7, as well as a $3100 estimate to relocate from Ohio to Florida. We paid them our deposit and hadn't heard back from them by 6/1, so I called to find out when we might pick it up. They requested a re-visit to the inventory, at which point they quadrupled our pricing and claimed that the rates had changed and that we required additional shipping space. We spent several hours on hold and on the phone with them trying to figure out why the price had doubled, and at that time we requested a refund, which they declined. We were given various lies and have yet to receive a refund. We've also been cursed at and disconnected.
SAVE YOURSELF STRESS AND HEARTACHE!
Progressive Van Lines Incorporated should be DENIED BBB certification, in my opinion. When I originally contacted them regarding my move, they offered false promises. They PROMISED me a fixed delivery date in August, but I did not get my home items shipment until mid-October. When I called to check about my two-month late shipment, the company's customer service was just AWFUL. When I eventually received my household items, everything appeared to be packaged without a care in the world. I had many items of furniture ruined. Progressive Van Lines Incorporated even damaged my television. It's just a terrible, terrible company. Nobody cares about your things or you as a consumer. The company just seeks to get more consumers by presenting misleading claims and promises that appear terrific at first, but then finds a way to upcharge you at every turn. Once again, this is an awful, terrible company. THEY SHOULD LOSE THEIR BBB ACCREDITATION.
EVERYTHING WAS LOST BY THEM.
This has been the most traumatic event of our lives. I am a veteran with a disability. is my employment number. They arrived many days late to collect our items. Our merchandise was expected to arrive between 7 and 17 business days. We're on business day 30 and haven't heard anything new. Progressive Van Lines Incorporated does not return phone calls or emails. They've abandoned us with nothing. They practically took everything we owned. DO NOT WORK WITH THIS COMPANY!
DO NOT WORK PROGRESSIVE VAN LINES INCORPORATED
I had a terrible experience with Global during a September transfer from North Carolina to Minnesota. They botched up an incredible amount of things, including an inadequate packing staff, forgetting a floor lamp and then refusing to remove it, breaking and losing hundreds of goods along the way, and refusing to even apologize for their negligence.
Horrible experience
They misplaced a number of goods. They smashed things. They arrived more than a day late and did not even call; I had to contact them. They took significantly longer than they said they would finish the transfer. The estimate was completely off. They assured me that they would accept a credit card for the pickup payment, and the Bill of Lading stated that in writing as well, but after the truck left with all of our possessions, they requested a wire transfer.
AVOID THIS BUSINESS MOVING
We've been given the runaround by this firm. They were fantastic at first. When it was time for our delivery, they began hurling the contract in our faces, claiming they had 30 days. So, the first 30 days are done and dusted. I can't get anyone to return my phone calls, texts, or emails. If we haven't received our belongings by the end of this week, I'll report them stolen. I have all of the documentation, so they can't claim that I'm not in their system. And the cops will know how to punish them.
Do not Use them
Be wary of Progressive Van Lines Incorporated. They have kept our items since July 2nd and have given a delivery date of August 1st. We are still unable to contact them or acquire a delivery date as of today, August 18th. Furthermore, they are refusing to answer our inquiries on the whereabouts of our goods at this moment. DO NOT WORK WITH THIS COMPANY! If it were possible, I would give less than one star.
BEAWARE FROM THEM
This firm is a total sham. They understate the estimate, then once they have your assets, they raise the price and hold them hostage. They exaggerated the magnitude of the transfer and, despite obvious evidence, refuse to issue a refund. We also acquired assets that belonged to someone else, and they refused to pick up and deliver them to the rightful owner. Don't give your money to Progressive Van Lines Incorporated.
Terrible Company do not trust on them
DO NOT BELIEVE THIS COMPANY. THEY TAKE YOUR DEPOSIT BUT DO NOT SHOW UP FOR YOUR MOVE. THIS IS A SCAM OR FAKE COMPANY. DO NOT USE THIS COMPANY AND TRUST YOUR GUT!! DON'T LET YOURSELF BE TAKEN FORGIVEN. YOU WILL NOT HEAR FROM THEM AGAIN AFTER PAYING THE DEPOSIT. EVEN IF THEY OFFER A REFUND, THEY WILL NOT PROCESS THE REFUND. I HAD TO RECEIVE MY REFUND THROUGH PROGRESSIVE VAN LINES INCORPORATED FRAUD. DO NOT WORK WITH THIS COMPANY!!
GA to SC
My relocation with Progressive Van Lines Incorporated has been a fiasco. My experience is nearly comparable to that of the reviewer. Movers arrived many hours late despite being scheduled to arrive at 8:30 a.m. They arrived at midday with no explanation for their tardiness. They promised to be finished by 9 p.m. They completed their work at about 12:30 a.m. The estimate provided was 60 percent off!! When I tried to contact the firm. They dragged me about for three months before telling me they don't address customer service complaints. I attempted to call Progressive Van Lines Incorporated but received no answer. This is the WORST of the four movements we've attempted.
Licenses & Certificates:
Companies that transport household goods like Progressive Van Lines Incorporated have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.