They caused no issues

Having to move at the end of the month is a complete chaos. I called so many different moving companies and no one could accommodate me. Finally, Jackson movers called me back, who I had called 40 minutes earlier to no avail, and said that they had a free slot in the late afternoon. I took it without even caring how much it was going to cost me. The movers were absolutely fantastic. They packed everything very carefully and loaded everything neatly onto the vans. My belongings arrived safely on the first day of the new month and I was just so relieved. The best part was the price. They could have easily charged me as much as they wanted given my situation but they charged me very fairly. It’s good to see such professionalism still exists.

Expert movers

I know the exact kind of moving company I was looking for. It’s very necessary to find a moving company that understands your needs and takes really good care of your valuables. I hired Jackson Movers for my last move and they delivered exactly what I was hoping for. They told me at first that the crew might be a little late. I was a little hesitant at first. But the crew arrived right on time. They were so efficient and always helpful. They managed to pack all my belongings and get out of my old house very quickly. The delivery was made on time and nothing suffered any damage. I’m so happy.

Excellent moving company

It is possible to win a move on your own quite easily. That statement isn’t true if you are moving cross-country. Hence, I hired Jackson movers which is an absolute expert at long distance relocation. But it was an end of the month move and they were heavily booked. After calling them again and again, I finally got a slot that was left open at the last minute. I certainly understand now why this company is so popular. They were literally on top of everything the whole time. They were punctual, efficient and reliable. It was just a very satisfying relocation. I would definitely hire them again.

Safely delivered

We looked quite rigorously online to find the moving company that would suit us. Jackson movers was highly regarded by a lot of people as a very efficient moving company. So we decided to hire them. Their quote seemed reasonable and the customer service was helpful enough. The four movers arrived right on the clock. They were well equipped and they packed all my valuables very quickly. The loading process was completed really fast as well. They delivered everything on time and our valuables traveled very well. Our research did pay off since these guys performed excellently.

They are made for this job

My job doesn’t pay me well enough to buy new furniture after relocating. I just had to bring what I had with me when I was relocating. The company which helped make this possible was Jackson Movers. They took very good care of my furniture while transporting them over such a long distance. Not one piece suffered any kind of damage. These movers were so experienced and it seemed like they were made for this job!

H orrendous Experience with Jackson Movers: A Cautionary Tale

I recently had the misfortune of entrusting my move to Jackson Movers, and it turned out to be a nightmare from start to finish. Despite their initial promises of professionalism and care, the reality was far from it. Upon the arrival of my items, it was immediately evident that something had gone terribly wrong. My belongings were not just damaged; they were downright shattered and ruined. My TV, dresser, steamer, and more fell victim to their careless handling. What's even more infuriating is their lack of accountability and responsiveness. Despite reaching out multiple times, I have yet to receive any semblance of assistance from their claims department. Their excuse of using a third party to handle claims is not only unacceptable but also reflects a blatant disregard for customer satisfaction. To add insult to injury, they were quick to charge me additional fees during drop-off, yet incapable of addressing the havoc they wreaked on my possessions. It's evident that their priorities lie in extracting money rather than providing the basic level of service one would expect from a reputable moving company. Regrettably, my decision to book through One Source Van Lines, who apparently subcontracted Jackson Movers, only compounded the issue. The lesson learned here is clear: steer clear of Jackson Movers at all costs. Their indifference towards customers and their belongings is nothing short of appalling. In hindsight, I would gladly pay double the amount to avoid the ordeal I endured with Jackson Movers. Spare yourself the anguish and seek out a moving company that values professionalism and respects your possessions. Trust me, the peace of mind is worth every penny.

Run! Do NOT use this company

They quoted us 7k after we specified exactly how big our house and storage unit was annd exactly what items they would be picking up. We were told they over quoted to account for more things just to be safe. Upon arrival we were told no it’s actually going to be 18k and we can’t get our deposit back. SCAM!! They broke expensive furniture, dumped my personal documents in boxes, wrapped and ruined my plants. Threw more LIVE plants in boxes and ruined them. Not to mention our shipment arrived a week late. Worst experience I’ve ever had. Do Not work with Jackson Movers.

They are criminals!

Jackson Movers proved to be an unreliable moving company in my experience. Initially connected with a broker who quoted a low rate, the situation took a turn when the driver arrived, demanding double the initially agreed-upon amount. The driver's tardiness led to significant inconveniences, causing my in-laws to miss their flight. Despite negotiating terms with the broker, the final outcome was deceptive, resulting in double the anticipated storage fees. Customer service showed little empathy, emphasizing that we should have been more vigilant during the signing process. The broker's promises were not honored; instead, there were unexpected charges and unresponsiveness to our calls. The handling of our in-law's inquiry was particularly unsettling, with the lady on the phone exhibiting bullying behavior. The overall storage cost for a 3-bedroom unit escalated to $1200. This experience with Jackson Movers left a negative impression, highlighting exploitative practices and a lack of ethical conduct. I strongly advise against engaging with them.

ABSOLUTELY TERRIBLE COMPANY!!

ABSOLUTELY HORRIBLE!! PLEASE BE AWARE THAT THIS COMPANY IS TERRIBLE. All of the other negative reviews are accurate. I purchased a move through a broker company (Compass Moving Group) unbeknownst to me until Jackson Movers showed up on the day of pick up. Compass gave me a moving estimate cost of $2749, with me only supposed to have paid $780 at pick up and $780 at delivery. When Jackson came to pick up my items, they said that my couch was bigger than what was listed so they added an additional 190 cub that ended up costing me an additional $600 out of pocket. They picked my items up on 12/1, and I signed the bill of lading contract with the first available delivery day of 12/20/2023. They then sent me an email later with another bill of lading form (IDK WHY) and I filled out 12/26/2023 as the date for that one. I never received a copy of that signed bill of lading, only the original so I was under the impression they were using the 12/20 date for delivery. Wrong, they did not. It is now 1/17/2023 and they JUST delivered my stuff. There was absolutely no communication from Jackson in between this time. I had to call them almost everyday for an update. And they did not even load my items on the truck until last week. Then, after calling them for an update earlier this week, they tell me that an additional shuttle service fee of $556 will need to be added to my balance because an 18 wheeler “can’t fit”. I live in an apartment building with a loading dock that was confirmed to fit a truck at 14.4’ high AND there is a grocery store at the bottom of the building, so regardless 18 wheelers drive on the street all of the time and are able to park at the loading docks, so they lied to extort me for more money. To top it all off, they damaged my items including a BRAND NEW 65’ TV THAT WAS $811. This TV was wrapped in blankets, a TV box, bubble wrap, so that means they were throwing my stuff around. I will be filing a claim and looking for legal recourse because this company is extremely negligent. OH ALSO, when the driver called me yesterday to give 24 hour notice, I had my father on the phone with me and was telling the driver that an 18 wheeler can fit and my dad said “is there anything you can do to help? You would think there’s something that can be done to help a young lady out” to which the driver replied “what kind of father are you that you can’t pay for it” ARE YOU KIDDING ME?! This is how unprofessional these people are. They’re scammers and extort people for their money and they should not be allowed to conduct business. Please see photos of damaged property.

Worst Moving company

This company extorts its customers into paying more for issues that are not problems of the customer but that of the company. They held my furniture hostage for almost 30days and then when it was time for it to be delivered my furniture was completely broken and they have not given any type of service to help replace or pay for what they have broken. Extremely unprofessional!