Review Summary
Average Service Price
Average
Reviews
Interstate move average
14% more than market avg.
from Forest Hills to Hamilton Beach
Great Moving Company!
Zero hassle, well mannered, easy to work with, complying with tough building regulations for my move. Went above and beyond on the unloading when my street was flooded - they waded through the water to get all my stuff safely to my house dry and undamaged. Highly recommended!
Not the Best
Good price, friendly, did the job paid for, but totally mixed up time frame. Was planning to use them again, however, my family and I could not put up with the harassment from all their time changes. Clearly they haven't a problem interfering with people's schedules and lives. Never again!
STAY FAR FAR AWAY
zero stars, definitely. They had moved us from NYC to Florida and accidentally left a very large piece of furniture in our new apartment. Since its almost ten feet long (not sure exactly what it is, maybe a tabletop) I was looking forward to having it removed. They lied and kept saying they were picking it up, but they never did. Now I have to try and hire someone to get it out of my apartment. Don’t believe a word they say unless you want major stress and headaches. Go elsewhere!
Good company, Very Fast. Despite old reviews.
Big thank you to Ray. He helped us get set up, get our best rate, and our cross country move from NY to NV went fast friendly and well within schedule. I had many concerns, but they were all addressed fast and fairly with Ray and they are good with answering calls. The App with a live map tracking was a huge relief and helpful!
Worst Mover in the USA
PLEASE IF YOU WORK HARD FOR YOUR MONEY DO NOT HIRE THIS COMPANY FOR YOUR MOVE. Some people may have been lucky, their move went smoothly, You may not be as lucky. I had a contract with all of my items listed even measurement was provided before I paid the bill. The day of my move turned out to be the nightmare of my life, especially for a 67 years old grandmother, left with half of my belongings struggling to find away to move them. THEY WILL SCAM YOU OF YOUR MONEY.
from Deptford to Deptford
Move
Ok we moved from marlton nj to deptford nj and they said the truck would be big enough ended up we needed two moves and they charged us another 1000. To go back for the other furniture and then held it hostage till they got the money wouldn’t except cash cause they said the guys driving were thieves I wouldn’t recommend them or ever use them again the company is thieves I don’t think the drivers get paid enough bunch of losers and from what I see on the reviews every other person feels the same
Horrible-Fraud-Scam
Horrible company deceived and left us stranded for a cross country move from Ny to Chicago after promising an 18 foot truck to complete the move. Dumbo demanded and charged us an extra $2,190 to ship remaining items in a week. Almost a hostage situation and caused life threatening illness and stress to us. The movers made us sign right away on the day of the move and then said we are only "allotted less cubic square footage" but their salesperson Marina said "don't worry about counting boxes or even updating the estimate". Horrible!
from Egg harbor to Egg harbor
Moving Furniture
Movers were exceptional. Strong, considerate, professional. Kept me informed and stuck to timeline. Will hire them again. Pricing was fair and work great. Great guys, hardworking. If you live in NJ I highly recommend..very communicative, timely and professional
from Brooklyn to Brooklyn
under quote to screw you mid move
my issue was not with the movers they did their job. my concern is with Hank and Emma who create the quote and booked the move. I told them i was moving 2 bedroom apartment with a dining room for a family of 4. the first quote was missing over half the items. I emailed my concerns. listed my items again. he doubled the truck size and said they movers would packed the day before. Halfway through packing the mover's advised all of our items would not fit into the truck. They move half of our items on Monday. And the rest would have to be moved on Tuesday our actual move date. They proceeded to charge us double the original quote. Hank even tried to charge another commission fee on the same move. I believe they massively underquoted on purpose to get you to book and then stick you up during your move when you have no choice but to pay. I confirmed twice the amount of items we had in our house. It was unprofessional and they put us in a terrible position because half of our stuff was moved and the other half was still waiting to be packed in our apartment. We paid over $4000 when the original quote was $2300. go with piece of cake movers they gave me a quote of $2900 with an walk-through. DUMBO MOVING ARE THIEVES AND DECEITFUL!!
from New York to New York
Late, incomplete, disorganized, and clumsy.
They came so late that the buildings I was moving to and from were trying to close for the day. When they arrived, the movers thought they were only supposed to move a piano, and not my entire studio (even though I had said it was a full studio and paid extra for the piano, which is just an electric upright and not particularly unweildy for a piano). They had to call their superios who indeed told them it was a full studio, and clearly the movers themselves were underprepated for it. Then, despite requesting a van size recommended to me through the phone by Dumbo movers for a studio, they couldn't fit tons of stuff in the van, including a tv, aquarium tank, 6 rugs, 3 suitcases, a backpack, 2 art pieces, 4 chairs, a dining table, cleaning supplies, and fridge contents. And then, they refused to make a second trip. So I had to, for 3 full days, move all that myself. All my items were packaged extremely carefully, and professionally (tons of bubble wrap and packing paper), and they still managed to break several items, including those in a box labelled (in large letters) "FRAGILE, DO NOT TILT". That box also had safety packaging just in case, but it still got heavily damaged. Would not use again.
Licenses & Certificates:
Companies that transport household goods within New York like Dumbo Moving and Storage have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.