Review Summary
Average Service Price
Average
Reviews
Interstate move average
19% more than market avg.
from Memphis to Knoxville
This moving company is a taker!
I asked for a refund for the horrible experience but they never gave it to me. I paid them too much extra money and never received the services that they promised me. They took many of my items and asked me for extra money if I wanted them back!
Excellent price
There were no hidden fees and I ended up paying the exact same amount that I was quoted. They did everything very professionally and were careful moving things around. I recommend them.
from Ellsworth, to Ellsworth
Asked too many questions so they took my deposit and ran
I asked them about the things mentioned in the negative reviews and they could not answer me properly so I asked them to send me their cancellation policies. They just sent me an email saying that they had already canceled my move and that I would not receive a refund.
Dishonest sales practices
The salesman will tell you a lot of lies and they will quote you a low price. When the movers go to get your things, they tell you that there are more than they were informed and that you need to pay more. They wanted to charge us an extra $ 600, and when we refused they told us that then they would not carry our things and that the company would keep our deposit. Customer service was rude and didn't help us at all.
I really did have a good moving experience with these guys.
I don't know what I would have done without the extraordinary help of these guys. Everything was professional and fast, all my things were treated with respect, and I was always kept informed about the location of the moving truck.
Be Warned
The positive reviews of this company have to be false. In the end, I paid more than double what they had quoted me, and when my things arrived at the warehouse they promised me that I would only pay $ 140 a month for it, and I paid $ 450 a month. They lied about the fees all the time. When my things finally arrived, they had broken a nearly $ 7000 stereo system! I am thinking of taking legal action.
from Salt Lake City to Provo
DO Not use these people
They put my family and me through a terrible experience. Many of our furniture was stolen and we did not receive any compensation from the company. Scammers.
Trash company
They are not careful when packing your things. They do a terrible job and then they want to charge you triple what they quoted you.
from Solvang to Simi Valley
10 Stars
My move went smoothly even though it was snowing! I definitely recommend them!
My awful experience
They doubled the price of my move in the end. They are just lying brokers.
Licenses & Certificates:
Companies that transport household goods like AAA Moving Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.