The worst company

This is a JOKE business! The initial quote was $9,000, and the time we left CA, it was up to $16,500!!! This was the Worst move I had before, and this company is a BROKER, not a MOVER. They don't have power over the guys who are actually moving you. We had broken a lot of things, and the team that packed us in CA had no care for our cargo, and a lot of it was broken!!! (My beloved sons scooter is missing!) I never quit the feedback... but I feel very compelled to alert anyone I can... Do not hire them. Worst experience ever!!

Efficient

All I worked with at the Trinity Relocation Community was a successful communicator. They all spoke English from their call center members to their manager and service delivery employees. This helped clear up the air quickly when I was worried, and they explained what they were doing about my things. Also, they were very happy to tell me the progress they were making when they moved my stuff from Virginia to Texas. All my stuff were moved from Virginia to Copperas Cove, Texas, in an amazing quality transfer by the industry leaders themselves – Trinity Relocation Group.

Definitely using Trinity Relocation again

Jacob and Frank were both great at work, they arrived on time with good attitudes, and they were both professional and polite during our moving experience. Both movers took care of our important parts and spoke to us all along the way, helping us to help expedite the process where we could, and allowing us a lot of transparency about costs and timing. Although we weren't going too fast, they made the transition as smooth and quick as it could possibly be, we would highly recommend it.

Shady AF

To be clear, this is a broker who’s only responsibility is to give the customer a quote for the move and to schedule an actual moving company for you. Trinity Relocation really does nothing but add thousands of dollars to your move. You, as the customer, can do everything this company does. Trinity Relocation hired us a moving company with abysmal online reviews, who broke and stole (lost) a surprising amount of our things. Trinity costumer service claims to “be an advocate if unfortunate circumstances arrive,” but has done nothing to help or remedy our unfortunate situation. When I asked one of their customer service agents if they would suggest that own mother use this company, this person chuckled and said no. She would not elaborate as to why she felt this way. DO NOT USE THIS COMPANY. Call and book your own movers.