Great American Van Lines


Based on 33 reviews



Review Summary


Average Service Price


5
4
3
2
1
1.8
Average
33
Reviews


$ 6315
Interstate move average
55% more than market avg.

Meghan Stewart
September-16-2020
Interstate move
from Sherman Oaks, California to Salt Lake City, Utah



HORRIFYING EXPERIENCE!!!!!!!

They are only attentive to the phone at first, once they do the business, you are lost. They charged me more than double the estimate and lost half of my things. I can not believe it! We call millions of times but no one answers, no one calls us back. You cannot imagine the trauma and the frustration that this company is causing me. STAY AWAY !!!!


Service cost: $11000

Move Size: 3 Bedroom Home


Robert Balch
September-16-2020
Interstate move
from Oceanside, California to Sugar Land, Texas



Move from California to Texas

The whole team did an amazing job, especially the packers. They were experienced and took care of my things.


Service cost: $12880

Move Size: 3 Bedroom Home


Alex V
September-16-2020
Interstate move
from San Francisco, California to Tacoma, Washington



Intoxicated Employee and Rogue Techniques

Aside from doubling the price of my move at the last minute, one of the movers was on drugs and started a fight. What a lack of professionalism. The customer service was useless, they just don't care if your move goes well. I'm sure the positive reviews about this company are completely false.


Service cost: $3000

Move Size: Studio


Tracy Reese
September-16-2020
Local move within Illinois
from Chicago to Peoria




I'd give them zero stars if I could

They overcharge you when you no longer have any other option but to pay them. They took a long time to deliver my things and they did not meet the scheduled dates. The truck driver was an extortionist and asked me for more cash even though they lost a lot of my things. The compensation the company offered me was just ridiculous.


Service cost: $6000

Move Size: 2 Bedroom Home


Manik Bambha
September-16-2020
Interstate move
from Herndon, Virginia to Cambridge, Massachusetts



PROFESSIONALS

My move was a big job as my things were in 3 different locations, but they were efficient and professional. They moved everything smoothly, price did change but they kept the same rates at least


Service cost: $1210

Move Size: 2 Bedroom Home


Elnora Barringer
September-16-2020
Interstate move
from Jersey City, New Jersey to Miami, Florida



EXCELLENT JOB

It was a good experience for my daughter and me, they saved us a lot of stress. The entire team was very attentive even though they were a little late and the movers even helped us assemble our furniture. It was a good experience for my daughter and me


Service cost: $1050

Move Size: Studio


Jessica G
September-16-2020
Interstate move
from New York, New York to Phoenix, Arizona



Do not use them - they will promise you the world

Avoid this company! Everything seems perfect until you sign the contract. I have 3 weeks waiting for my things! Customer service is downright pathetic. THIS WAS A HORRIBLE EXPERIENCE.


Service cost: $3000

Move Size: 1 Bedroom Home


Suzanne Mark
September-16-2020
Interstate move
from New York, New York to Jacksonville, Florida



Move from NY to FL

I would like to give them negative stars. I was overcharged and ALL of my furniture arrived damaged. Terrible experience!


Service cost: $3000

Move Size: Partial Move


Nicole J Jackson
September-16-2020
Local move within Florida
from Miami to Miami




Move from NJ to FL STAY AWAY!

Pathetic customer service. I don't understand why they give you a quote if they will change the price drastically on the day of the move. The truck driver and the movers were rude and unpunctual, it took two months to deliver my things. When they finally arrived, some boxes contained someone else's belongings. A company without respect for its customers.


Service cost: $950

Move Size: 1 Bedroom Home


Billy Larson
September-16-2020
Interstate move
from Boston, Massachusetts to Tampa, Florida



Punctual

They were punctual, they packed everything very well and our things arrived on time


Service cost: $1145

Move Size: 1 Bedroom Home


Licenses & Certificates:

Companies that transport household goods within New Jersey like Great American Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


ICC MC number: 520641
USDOT: 1381471