Great American Van Lines


Based on 33 reviews



Review Summary


Average Service Price


5
4
3
2
1
1.8
Average
33
Reviews


$ 6315
Interstate move average
48% more than market avg.

Fort Myers
September-16-2020
Interstate move
from Chicago, Illinois to Fort Myers, Florida



Move from chicago to florida

It took 2 months to deliver my things. It was horrible because the customer service was really rude every time we called. When my things finally arrived, my boxes were wet and damaged, and many of my items were missing. They just gave me ridiculous compensation and disappeared.


Service cost: $21000

Move Size: 4+ Bedroom Home


Jon Tims
September-16-2020
Interstate move
from Orlando, Florida to Midlothian, Virginia



Good company

Professional, clean. The office team was always friendly and helpful. I liked the experience


Service cost: $5000

Move Size: 2 Bedroom Home


Scott Klesert
September-16-2020
Local move within California
from Sacramento to Sacramento




Completely dishonest

They comply with absolutely nothing of what they say to you on the phone. They are pure lies. They didn't even give me the small refund they promised me for the delivery delays. They also did not respond to my lost property claims. Stay away from this company at all costs, I warn you.


Service cost: $3400

Move Size: Partial Move


Jaime Zuluaga
September-16-2020
Interstate move
from Carlsbad, California to Nocatee, Florida



Lost half of my shipment. No response so far

They gave me someone else's boxes, and many of my belongings were lost. What a disorganized company. Every time I call they keep telling me that they are trying to find my lost items, but I feel like they are not even making an effort. I feel like they don't care. Avoid this company!


Service cost: $14000

Move Size: 4+ Bedroom Home


Barbara Guenette
September-16-2020
Interstate move
from Orlando, Florida to Los Angeles, California



Moving out of state

All my things were professionally packed and there was very little damage in the process. They were friendly and fast


Service cost: $10000

Move Size: 2 Bedroom Home


Madan Gummineni
September-16-2020
Interstate move
from San Diego, California to Seattle, Washington



Relocation from CA to Seattle

It's the first time I've moved and it was nice. The whole team did a good job


Service cost: $2100

Move Size: 2 Bedroom Home


Jessica Bruce
September-16-2020
Interstate move
from Vacaville, California to Marana, Arizona



Moving with them is a mistake

They were impunctual, they overcharged me, and the communication was null. I canceled my move and when I wanted to get my deposit back, nobody answered my calls, and when they did, they were completely rude. Horrible company.


Service cost: $4500

Move Size: 2 Bedroom Home


Greg Rolfi
September-16-2020
Interstate move
from Santa Ana, California to Meridian, Idaho



Partial Contract Performance

On the day of delivery, only the truck driver and one assistant came, so we had to help them unload our things so that they wouldn't take forever. In the middle of the night, my wife felt bad for them and told them to go rest and come finish the job the next morning. Huge mistake. They never came back and they never answered the phone. When we called the company, we didn't get any response either. It was a pathetic and unprofessional service.


Service cost: $10350

Move Size: 3 Bedroom Home


Monica Gill Mcrae
September-16-2020
Interstate move
from San Diego, California to Austin, Texas



Relocation from California to Texas

The entire team worked really hard to make my move go according to plan. They didn't overcharge me


Service cost: $2900

Move Size: 3 Bedroom Home


Rajesh Subramanian
September-16-2020
Local move within Illinois
from Elgin to Peoria




Totally Useless

A horrendous service! They don't even have good communication with the truck driver, so every time you call, they can never tell you where your things are. They are just brokers! When my belongings were finally delivered to me, many of the boxes were battered, some items were lost and my television was smashed! The compensation they offered me was simply pathetic. Disappointing.


Service cost: $2300

Move Size: 2 Bedroom Home


Licenses & Certificates:

Companies that transport household goods within New Jersey like Great American Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


ICC MC number: 520641
USDOT: 1381471