Cardinal Van Lines


Based on 25 reviews



Review Summary


Average Service Price


5
4
3
2
1
1.7
Average
25
Reviews


$ 8419
Interstate move average
60% more than market avg.

Erin Gaden
February-23-2023
Interstate move
from Port orchard, Washington to Stanfield, Arizona



Worst experience with Cardinal Van lines

We moved from Washington state and got a quote over the phone and payed a 5700.00 deposit. Guys showed as independent workers and price they gave me was so so much more and we ended up paying over 27k about double what was quoted. I had everything packed except the large furniture. When we finally got our items delivered it was an entire different group of guys again and almost all of our furniture were damaged and I have a bunch of items missing. When I had called the company never returned my call and the guys who packaged my belongings ignored me also. I would never recommend this company or ever use them again


Service cost: $27000

Move Size: 4+ Bedroom Home


Daniel
April-20-2022
Interstate move
from Albany, New York to Richmond, Virginia



Disrespectful

I had the awful fortune of being quoted by David, and when I was disconnected due to my phone dying, he left a really rude and disrespectful text message that was very inappropriate... I didn't even get a chance to return the call. If that is how Cardinal treats potential customers who were nothing less than courteous despite my phone dying in the middle of our contact, I will never book with them.


Service cost: $3000

Move Size: 2 Bedroom Home


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January-08-2022
Local move within Wyoming
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Service cost: $0

Move Size: Partial Move


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January-08-2022
Local move within Wyoming
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Service cost: $0

Move Size: Partial Move


FBI
January-05-2022
Local move within Alabama
from Dale to Hime




Scammers

https://www.ic3.gov/ File a complaint against these scammers!!. They are associated with Excalibur Moving Group, American Standard Moving and Storage, Complete Van Lines and many more scams! Don’t let them get away with stealing from you any more families in need! Report report report!


Service cost: $3678

Move Size: 3 Bedroom Home


Monica
January-05-2022
Interstate move
from Home, Alabama to San diego, California



Report them to the FBI!

Don’t let these scammers get away!! Report them to the FBI as there is an ongoing investigation and they will get shut down and be forced to legally pay you back for their fraud! Go to: https://www.ic3.gov/ And file a complaint. They are associated with Excalibur Moving Group, American Standard Moving and Storage, Complete Van Lines and many more scams! Don’t let them get away with stealing from you any more families in need! Report report report!


Service cost: $60000

Move Size: 1 Bedroom Home


William
December-06-2021
Interstate move
from Seattle, Washington to San Diego, California



My suitcase was given to two very unprofessional and unpleasant men.

I hired MovingAPT based on the reviews, however I had a very difficult experience with the movers. They sent over my belongings of Cardinal Van Lines, who are both highly professional and very terrible individuals. On Day 1, they raised my amount from $2800 to $5600 and harassed me until I paid it. When I inquired as to why there is such a significant increase over the actual amount. They claimed that cubic feet were increased and that Cardinal Van Lines were merely brokers who had turned over the goods to us and we're no longer liable. I stated that I will not pay because there has been no increase in the luggage. They left with all of my belongings but no bill, and when I phoned them the next day, they called me Psycho, angry. I was truly taken aback when I heard those remarks from him. Cardinal Van Lines eventually decreased the bill, but the owner and driver's behavior remained unchanged. They have yet to deliver my stuff and have missed two deadlines. Those men are still not responding adequately to me. When I questioned Cardinal Van Lines about handing over my belongings to these expert guys, I had no response and was told that your luggage would be sent quickly, which has yet to occur.


Service cost: $3600

Move Size: 2 Bedroom Home


Lucas
December-06-2021
Interstate move
from Savannah, Georgia to Pittsburgh, Pennsylvania



Over the course of the contract, the cost more than doubled.

Cardinal Van Lines agreed to charge me $11,600 for a home move. Cardinal Van Lines,  the company they hired to make the move, refused to undertake it unless I paid an additional $15,000 in fees. Cardinal Van Lines refused to refund their deposit of $4088 and refused to intervene with Victory. Cardinal Van Lines SHOULD NOT BE USED.


Service cost: $26200

Move Size: 3 Bedroom Home


Benjamin
December-06-2021
Interstate move
from Lafayette, Louisiana to Tampa, Florida



My dreadful experience

Lies. This firm is located on both sides of the street. It cost us more than twice as much as we had been charged. The truck drivers were lovely individuals. We gave them a generous tip. They were the ONLY good thing about this horrible experience. Cardinal  arrived 4 DAYS LATE to load us. Because we were so late vacating due to Cardinal van Lines, the owner of the residence where we stayed contacted the local police on us. They held my furniture on a truck driving all over the south for 7 days after we were assured it would just take 3 days. For all those days, I went to an empty house with no furniture. We chose to stay in a hotel, which WAS EXPENSIVE. NEVER EVER  WE WILL SUE THEM IN SMALL CLAIMS COURT FOR EXTREME COSTS. MORE THAN $500 MORE THAN QUOTED We boosted the cost by $500 by adding a few boxes and one bed.


Service cost: $2450

Move Size: 2 Bedroom Home


Ethan
October-20-2021
Interstate move
from Annapolis, Maryland to Albany, New York



Salespeople that are pushy!

I called to obtain a quotation, and they were trying to get me to put down a non-refundable initial payment. I stated that I wanted to hear back on other offers first, and they hung up on me! We will not do business with them since they are unprofessional and aggressive.


Service cost: $2300

Move Size: 1 Bedroom Home


Licenses & Certificates:

Companies that transport household goods like Cardinal Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


ICC MC number: 0
USDOT: 0