Review Summary
Average Service Price
Average
Reviews
Interstate move average
13% more than market avg.
Lost items and late
We heard that this was a great company, but they were constantly hours late with zero contact (we had to call multiple times to get any time frames and they were still late for those given). We still lack a piece of furniture and, conveniently, no one can be held back as the customer service closed just as the movers left. I've moved around the country a number of times, and I've never had that much stress from a moving business.
Worst service
They were in regular touch before my transfer, as soon as they picked up my things that know where they were taken, I'm still waiting for a tracking number, and yesterday, when a police report was filed in IL against them, all of a sudden, my stuff appears today, and they said they were emailing me all the lies that I'm going to file another police report.
Really nice
Very successful. They were professional, friendly, and they knew exactly what they were doing. They went beyond their responsibility to help and make things much easier. I knew what was going on at every point. I'd use the US Movers again and recommend them to you with all my heart.
Good job
Good value and service to you. When incorrect advice was given online, the lady on the phone at the customer service immediately fixed this and waived an extra fee. Pick-and-drop was nice and well on schedule. Appreciate a lot of their support. It's recommended.
Amazed
We've had a great moving crew. The guys were successful, but they took the time to move our furniture and belongings with care. We've almost got it unpacked and nothing has been broken, scratched or hurt. I'm sure I'm going to need US Movers and movers again.
Licenses & Certificates:
Companies that transport household goods within Texas like US Movers have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.