Review Summary
Average Service Price
Average
Reviews
Interstate move average
86% more than market avg.
My move to GA
Everything was collected and transported to Georgia. The movers refused to take a desk upstairs when the furniture was unloaded. Why hire movers who will not accomplish the job for which they were hired? I have not received a response to any of my phone calls. The bottom shelf of the desk, the ONLY thing that needed to be carried to our home's second level, was shattered. Could this be the reason they refused to relocate it?
Stay Away!!
I hired US Movers on the basis of all the good feedback and Zula's guarantee of a stress-free transfer. I'm sure this company was successful at one point based on all the comments, but my experience was a tired, overstressed team of movers who cut corners to try to make it to the next job. They finished at 8:30pm and had to move someone at 7am in Chicago the next morning. About half of my boxes have not been numbered, resulting in boxes in the wrong spaces. They were trying to leave a third of my things in the garage. I had to open the boxes and aggressively order them to do their work. It's really out of my comfort zone. On top of that, a variety of items were not even packaged, resulting in a huge destroyed custom painting, a broken barbecue, broken art frames, and this is not protected by insurance. My completely new floors were damaged and the walls were nicked and suffocated. I'm expecting some of this during a transfer, but it was clear that these guys were trying to get the move completed as soon as possible so they could get on with their next job. They told me that Zula drives them very hard, and they never have enough people. After the move, I reached out to Zula to express my concern. She never responded to me. She did an eventual response to follow up the insurance claim via e-mail. Looks like I will get about $100 for all of these losses. I believe that they have outgrown their power. Think twice before you hire them. I don't want someone to go through what I've done.
Excellent work
I hired U.S. Movers and Relocation to transfer from Wheeling IL to MN, and it was one of the best services I've ever had. Movers, customer support and sales agent were fantastic. I'm going to certainly recommend this company to all my family members that I know. Thank you again, and keep up with a great job US Movers!
Exceptional service
I have never received a good service with any other organization as I did with US Movers and Relocation. Customer support was so helpful and the movers were amazing! All my belongings was packaged like it was completely new. When my possesions and my boxes arrived, everything was in excellent shape!!
Great movers
I hired US Movers & Relocation for my last transfer and received amazing support. Tom assisted me out and explained what I could anticipate during my move to Texas. I couldn't be happier with the way the transfer went and the hard work of the movers. U.S. Movers, thank you.
Licenses & Certificates:
Companies that transport household goods within Illinois like US Movers and Relocation have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.