Review Summary
Average Service Price
Average
Reviews
Interstate move average
18% less than market avg.
from Knoxville to Fayetteville
Terrible service
Now, the owner/dispatcher, John, is harassing my daughter via her phone, threatening to sue her/us if our review is not removed within 24 hours. John, best of luck. The review was real. Once you have someone's possessions, you can't change the terms, and disrespecting our military's wives is not a good business practice.
Irresponsible company
Please do not deal with these people under any circumstances. I scheduled a move for the end of June for service through August 1. Every day, John text bombed. tried to double the price and blamed it on a new office worker Ben had one truck and it had already left when I was handed over to him. I had to hire another mover because, once again, I hired a broker rather than a moving company. There have been numerous delays and cancellations. story's end I was charged $300 by the post office to move her clothes, small appliances, and important papers. Furniture was discarded in a dumpster.
Really recommended
I relocated from Atlanta to New York City. My belongings arrived in perfect condition, thanks to the movers' professionalism and punctuality. The quote was reasonable, and the sales representative thoroughly explained the service and cost. I would recommend this company for moves and would definitely use US Express Relocation again.
Move from GA to MA
I relocated from Atlanta, Georgia, to Boston, Massachusetts, and I hired US Express Relocation to handle my relocation. From the start, John answered all of my questions and was always available to take my numerous phone calls. The day of the move, it was freezing cold and raining, but the movers showed up and did their jobs without complaint. My belongings were shrink-wrapped and wrapped in padded moving blankets before being loaded onto the truck without incident. My things arrived in Boston intact and on time. Thank you, John and Ben, for a job well done, and I would recommend these guys to anyone planning a move in the future.
Professional company
From the initial contact to the post-move follow-up, US Express Relocation helped me with all of the details of a long-distance move. Merrit and the moving crew were efficient and well-organized. They packed the stuff quickly and provided excellent service. They are professionals, but they also treated me like family. I can't express how grateful I am to Ben.
Licenses & Certificates:
Companies that transport household goods within Georgia like US Express Relocation have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.