Review Summary
Average Service Price
Average
Reviews
Interstate move average
39% more than market avg.
from Metairie to Austin
They will scam you!
Scammers and Brokers. Thieves. Dont trust fake reviews. They will give you one estimate and have you sign for it. Then they'll double it and tell you if you don't agree, they'll charge you anyway. There is no cancelation option. They just hustle people and scam them into charging what they want either during your move or a few days out. They try to trap you with a contract that claims your estimate won't exceed the agreed cost and then change it. My estimate went from 2200 to 3645 overnight. They tried to coerce me into giving them 500 immediately on top of the 850 I already paid two days before my move or they would not move me and they would still keep the 850. They said if I cancelled, they would also keep the 850 even though this was 2 days after I had reserved. Absolute criminals. They prey on military families in particular and have absolutely no empathy. This is a predatory company and should not be trusted.
Incredible!!
The team from United American Moving And Storage were incredible! They showed up on time; moved everything with efficiency and caution. All of my items made it to the new destination without a scratch! I would absolutely use them again and recommend them to anyone that needs a moving company. Thank You!
SCAM COMPANY
These guys are a scam. Especially Archie and Jordan. They require a binding estimate up front to reserve your move dates, then don’t show up when they’re supposed to. When I tried to get my money back, they insisted that the contract states the binding estimate is non-refundable! But what they can’t understand is that when you fail to perform specific services by a specific deadline as stated in the contract, they breeched the contract! You need to show up, for starters! Terrible, rotten company! Choose anyone else!! 1 star is the lowest this allows; these guys are crooks. How are they still in business?
from Tampa to Orlando
DO NOT USE THEM IF YOU WANT SOMEONE TO SHOW UP
This business is HORRIBLE! They offer you an estimate and appear to be professional, but then fail to show up on the day of the move despite verbal and email confirmation from me! There was no one to take my phone, and their representative did not even call to apologize, instead stating, "I'm not sure what happened" and "don't be upset at me, it's not my responsibility.". What a ruse!!
Where are our belongings?
MoveSmart & Storage was contracted by United American Moving to move us. They have placed October 15, 2020 as the date of arrival. That had come and gone. United American Moving was told that it could take up to another 21 business days to arrive. That had come and gone. They were then informed on November 30th. That had come and gone. United American Movingthen said they had lost touch with Jason Pacheco/MoveSmart (owner). A allegation & police report was recommended to be submitted.Submitted a lawsuit against MoveSmart & United American Moving & submitted a MoveSmart police report.
Effortless move
I relocated to Los Angeles recently and my experience with my first moving company was excellent. United American Moving provided me with a quote that was beyond fair given that I was moving to the Pacific side across the country. I was told how my things were transported and what time I should expect them to be around. My things were intact and very well taken care of. The whole transition was fantastic. With my operation, I was very happy and could not have invested in a better moving situation than this. Thank you so much!
Licenses & Certificates:
Companies that transport household goods within Florida like United American Moving have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.