Review Summary
Average Service Price
Average
Reviews
Interstate move average
30% more than market avg.
These people are highly recommended!!
They did an amazing job packing things safely and moving them quickly and efficiently. The entire team is very dedicated to their work, I recommend them!
Recommended!
Their customer service was excellent, they were very clear when answering my questions, and they always responded quickly. The team of movers also did an excellent job. I recommend their services!
HORRIBLE!
They sent to my house some movers from an unknown company, and they stole more than half of my things! When we call the company they keep telling us that they are trying to communicate with the movers but it is useless. Nor are they going to give us any compensation for our things. This has been one of the worst experiences in my life. 4 months have passed, and I am still struggling to get my things back.
Great Movers!
The workers of this company were very punctual and professional, I have no complaints! They were very careful with my things and even helped me assemble them. I don't know what I would have done without their help.
Long distance move
Stay away from U.S Standard! They are brokers and they subcontracted a group of movers who were not even authorized to make moves! They are very dishonest when it comes to the estimated price, and I ended up paying much more than double what they had quoted me at the beginning. And last but not least, many of my things were lost, and others arrived broken. A total lack of responsibility!
horrible service
You give them your deposit and they only hire inexperienced movers to look for your things. They came to my house in a super small truck full of other people's things. Called the company and canceled the move. Obviously they refused to reimburse my deposit. Be careful!
Bad experience
The sales guy told me that he would be with me throughout the process, but as soon as he made the sale he disappeared. When the truck arrived, I realized they are brokers. The truck driver tripled the price of my move and I couldn't wait any longer to move so I had to pay him. The days passed and I called the customer service several times and did not receive information about my things until I finally received a call from the truck driver saying that my things would arrive the next day. The truck was horrible, and a lot of my stuff got wet and broken. Save money and do not hire this company
Scam scam scam
This company is a bag of lies. I spoke with them a lot to make sure there were no extra charges or hidden fees, they promised me that the price would not change. When they went to collect my things, a truck from a different company arrived, and obviously they wanted to charge me more money to do the pick-up. I canceled the move but lost my deposit.
Lousy service and communication
They forgot to put many things in the inventory so when the movers arrived they had to charge us much more for the extra items. They also forgot to tell us that they did not accept credit card payments and that caused many delays. We wanted to call the company to speak with the supervisor, but he was always "busy."
WORST COMPANY EVER DO NOT HIRE
All of their services were the worst. The communication was terrible, and they charged us more than the price they had quoted us. It was a nightmare from start to finish.
Licenses & Certificates:
Companies that transport household goods within Florida like U.S. Standard Moving & Storage Corp have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.