Review Summary
Average Service Price
Average
Reviews
Interstate move average
13% more than market avg.
Outstanding move
The most dependable and professional moving company we've ever worked with. They are incredible, very diligent, attentive, and ensure that the task is done correctly. We are grateful to this company. Felipe and his moving business are highly recommended by us. Thank you for looking after our things!!
Great move
Safebound Moving & Storage was very accommodating of our circumstances, and their joyful attitude helped to reduce a lot of the anxiety. We eventually hired them to relocate us from storage to our new home. Everything was in perfect condition, with no signs of damage, which is fantastic considering the double relocation. Everything was put in its proper position, and carpets were protected with protectors. We would recommend them to anyone seeking to relocate.
Professionals
This moving company is excellent in every way. They did an outstanding job of maintaining the condition of all of my belongings. The movers were very efficient and competent. I would strongly recommend anyone looking to relocate to use Safebound Moving & Storage.
Careful movers
The movers were on time and very professional. All the furniture was wrapped in blankets and plastic. They disassembled and reassembled my furniture, and they placed it exactly as I wanted it in the new house. They even packed all the clothes in their wardrobe boxes for free and put them in their new closets! Tom called me a few hours after the move to check how it went.
Mis-accuracy on Estimate
Most important, my possessions arrived quickly, everything was there, and I don't think anything was damaged (although things are in storage, so I won't know for months until I unpack the boxes). They showed up in time to both pick up my move and deliver my belongings. Shockingly, my stuff came to Massachusetts only two days after it was picked up in Virginia. The promises made by the Safebound salesman to get my business, however, were false on several fronts. 1) I had belongings coming from both my apartment and my storage unit. The cubic footage for the storage unit was easy (5 x 10 x 5) but the actual measurement (in the truck) for household belongings was 50% higher than their estimate-600 CF vs 397 CF.This ended in a cost increase of about $750, and they demanded half of it in cash before they left. Can I understand that I'm off with a few boxes, but 50 percent, after their video review of all parts of my apartment? 2) They used a contractor, not their own trucks; (I asked about this in advance, having read the negative reviews about their contractors). 3) The salesman promised high/large 24" wide wardrobe boxes and brought shorter 18" boxes, so I had to take a lot of clothes and shoes in my car. Not a big issue, but why promise what you can't deliver? 4) In addition, on a moving day, as they removed furniture from my storage unit, they said they would wrap/pad it, but it arrived at its destination totally unwrapped. I chose Safebound on the basis of their slightly lower price and overall good reviews, and I was disappointed. Be very wary of all the promises they make.
Really disappointed
I hired Safebound for a little move. It would take pages to outline their complete failure to address multiple issues. Delivery driver insisted on delivering three hours notice, which was not possible (I was promised at least 24 hours). Delivery driver tried to deliver back, with three hours notice, insisting that I pay with cash and pay a $300 "redelivery fee" I refuse to deliver. Weeks later, the driver tried to deliver again, with three hours notice, insisting that I pay cash for "storage fees." I have no idea where my belongings are despite multiple broken promises to fix this issue. The owner completely ignored me when I sent him an e-mail. Don't do any business with this company.
Beware
I had been given an estimate and assurance that the price mentioned in the contract was what I had to pay, unless I had extra items. Somehow, the price went up to pick up. When they finally decided to pick up my phone calls, I was assured that my first phone call would be reviewed and that they would stand behind what had been promised. Well, I ended up paying a lot more at delivery. I am now considering taking legal action against them. So please save your time, money and trouble, and STAY AWAY from this company.
The best company
Hired them over the weekend noticed for the last few minutes. They had other jobs before us, so they ran behind schedule. The guys showed up and were quick to get the job done; they included a refrigerator, a washer/dryer, sofas and beds. Unloading was easier, so it took a very short time to get the apartment up. They even offered to help install a refrigerator and a washer/dryer. Thank you for your help!
Good move!
We contacted them to move the belongings of my son's apartment into storage. The Safebound Moving & Storage movers were outstanding! Very professional and helpful on time. They helped box all the leftovers, wrapped everything properly, and had a good attitude. It was the most efficient and economical move I've ever made. Ask Safebound Moving & Storage to come to my next move when it's going to happen.
Stress-free move
I had a wonderful experience with these guys on my first move on July. I can't say enough good stuff about the movers. They moved me across the city in the morning rush and managed to finish it all in three hours. I was surprised how fast everything went, and not one thing of mine was damaged or broken. They also had the best rate from the few moving companies that I investigated.
Licenses & Certificates:
Companies that transport household goods within Florida like Safebound Moving & Storage have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.