Review Summary
Average Service Price
Average
Reviews
Interstate move average
24% more than market avg.
thank you :)
Thank you for taking the time to look over your move. We're glad to discover that everything was managed correctly from start to finish, certainly in terms of interaction. I’ll send your helpful results to everyone affected.
Easier to find
Quick and simple to use. All around, he was quite courteous, and he persisted in the face of bad weather factors to complete the work. Everything went perfectly. I would use this service again in a heartbeat. I wholly support efficiency, just what I needed Early delivery, customer service, and a reasonable price make this a winner. I will use it again.
Thank You!
From beginning to end, you were really helpful. Jimmy, our driver, was fantastic. I would suggest it to anyone in need of having anything relocated. We had numerous items picked up in MN and they arrived in FL the same day. Two thumbs up for making my relocation so simple. I am really pleased with their service and will use them again without hesitation.
Unprofessional company
Take care! Please avoid doing business with this firm. Michael Pirelli will tell you anything to obtain your signature and offer to return your deposit if you cancel, but the incompetent billing department will refuse to reimburse you. Last-minute out-of-state relocation resulted in a loss of $850 and no services performed. Brokers mislead to obtain signatures and then backtrack on their promises. This business lied about delivering services and immediately took payments from a bank account, claiming that they sent a vehicle that was denied, which never occurred. Incompetent, unethical techniques, bad business practices; a court suit is now in the works. Find a trustworthy firm and pay a higher price. It is better to pay more than lose your hard-earned money to these extortionists.
Bad service
I'm very sure all of the five-star reviews on this page are fake or paid. This organization draws consumers by providing an appealing quote and requiring you to pay a portion of the total sum. When they arrive for pickup, they will more than treble the quotation, alleging different reasons, despite the fact that the inventory has not changed. Upon booking, I was given a quotation of 475 cf, which was then increased to 1000 cf during pick up. The issue is because their computers do not provide precise measurements. Why do they have a system that provides an estimate with a margin of error greater than 50%? They guaranteed a delivery time period of 4-7 days, however, it's been 11 days and we still haven't received delivery date. I will never use these movers again. They are just brokers who do not own vehicles.
Good Job
Our experience with Pinnacle Moving has been fantastic from start to finish. They were quick, effective, cautious, efficient, and quite friendly. We haven't had a single negative comment, and we're on the fourth floor of a walk-up! Everything in the kitchen and china that they packed was properly wrapped and packaged when I opened it. The service cost was well worth it. I highly suggest it.
Great Movers!
The movers were efficient and kind. These guys worked quite hard, which was surprising. I am impressed by their service. They packed the items properly and didn't beat it up against the walls— they charge for every 15 minutes, so if you go over a 2 - 3-hour work, you don't pay for time over when they finish. I completely recommend them!
Licenses & Certificates:
Companies that transport household goods like Pinnacle Moving and Storage LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.