Review Summary
Average Service Price
Average
Reviews
Interstate move average
32% more than market avg.
Hidden Fees
Erik, the salesman at Orion, gave a good quotation. However, the other movers arrived on time and everything went smoothly until they told us that their big truck would not fit in the condo community we were moving into and that they would have to charge us extra to transfer to a smaller truck. They should have known about the truck size and not had to shoot us for more money since they had our destination address for 2 months before pick up. This is unjustifiable, and I will never use them again because these hidden fees are the worst!
Do a research first!!
I am writing this review with great reluctance because I am not the kind of person who normally writes negative reviews about a company or a person. But Orion put me to the test. They were unable to complete the move on the agreed-upon date and time. Following that, it took them 18 days to deliver from Tampa to Minneapolis (Which on the first call with them they agreed will be done in 5 to 6 days). Now comes the final cost, which was never the quoted price. We can now entirely blame Orion because they are simply brokers who arrange the move with real moving companies. So they have a lot of say in whether they pick it up or deliver it. Also, the cost of packing and how they do it all depends on the movers' preferences. Orion is merely a middleman in the entire situation. The most irritating aspect was Orion's attitude when I complained about the entire process. They even threatened me if I left a negative review (I am not a competitor or has any personal advantage in writing false facts about them). I purchased a service from them, which I found annoying, and I was uncomfortable knowing that my entire household's belongings were in their care. . Everything was included in the agreements I signed, according to Orion. So, before you sign something, make sure you read it thoroughly. I hope this helps someone else in the future!
Orion Van Lines
We recently finished a move with Orion Van Lines and wanted to thank you for a job well done. Erik, our move coordinator, was excellent before, during, and after our relocation. I also wanted to thank James and the moving crew for ensuring that we had a smooth transition to our new home. We'd moved a few times before, but this was without a doubt our most pleasant experience.
My experience with Orion Van Lines
Although I wasn't planning to move so fast, it's comforting to know that I can count on Orion Van Lines. They showed up on time, everything was perfectly packed, and everything arrived safely. The men were respectful and used a gentle hand when handling our goods. We found the communication to be great and would definitely use them again if we needed a mover. We admire your professionalism.
Thank you Orion Van Lines
I am finally unpacked and would like to express my gratitude to the Orion Van Lines team. After much research, I am pleased to confirm that it has certainly paid off. Thank you for a flawless move. You've all been a joy to work with. Thank you for taking such good care of my personal belongings. Everything arrived exactly as it had left. Thank you very much, Ethel Krohn's
Move service
I applaud you all on a job well done. We can't thank you enough for packing and delivering our belongings on such short notice. Timmy, Kyle, and JJ did an excellent job of protecting our stuff. Tom, Nicole, and Kevin did an excellent job of pricing and keeping us informed of the truck's status. Really appreciated
Licenses & Certificates:
Companies that transport household goods within Florida like Orion Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.