Review Summary
Average Service Price
Average
Reviews
Interstate move average
73% more than market avg.
Horrible customer service
Please be careful! This business is as UNDEPENDABLE as it is going. If you want a business that does not price gouge, calls you when the truck is on its way, delivers your boxes in a timely manner, and has helpful representatives to help you fix any issues, this company is certainly NOT THE RIGHT COMPANY TO HIRE. Our experience involved an extra $2,500 over the original estimated cost, 14 days for my dad's stuff to be shipped to a place 4 hours away (after being told it would be delivered in 2 days on the date I was allowed to pick up), a truck too large to be able to deliver to the address we provided (even though they were notified of the limitations when we booked them) This resulted in an attempt to 'fix' the issue for another $800, and unknowable, uncaring, and unhelpful members of customer service. In all my years working with companies for some kind of operation, this is by far the WORST COMPANY I've ever had the shame to deal with. How some of the workers would sleep at night, knowing how to handle their clients, is a testament to how other businesses work on an all-powerful dollar basis. If this corporation had gone out of business tomorrow, this world would have been a much happier place. My advice to someone looking to use this business is to run as far as possible and as fast as possible!
Stay Away
Moved my son around the country-this company is so unbelievably bad that it shouldn't even be in operation!! They're taking care of your stuff, they're stealing it right out of the truck! Double cost of what has been contracted!! Lots of secret fees..poor service, and if they find out you're not pleased, they're going to block all contact.
Really recommended
The estimate was very close to the end result, very polite, over and above supportive, and running fast! I strongly recommend that you create a stress-free moving experience. I'm a great broken guy, and this was inexpensive. Will enjoy working with them again.
Great Movers!
I had things that needed to be transferred from PA to CA. The transfer was made with one truck and two guys, Mike and Micheal, who did a wonderful job, both of whom showed great concern for anything that needed to be moved. Not a single scratch in the entire operation. Strongly recommended these guys.
Awesome!!
Mike and his team arrived on time and did their job very fast, not to mention professionally. On request, some of the furniture was disassembled and everything was carefully & accordingly wrapped. I'm happy that I recruited them. I'm absolutely going to work with them again.
Licenses & Certificates:
Companies that transport household goods within Oklahoma like Lone Star Movers have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.