Interstate Moving & Relocation Group


Based on 132 reviews



Review Summary


Average Service Price


5
4
3
2
1
4.0
Average
132
Reviews


$ 5132
Interstate move average
35% more than market avg.

Edwin Martinez
January-26-2023
Local move within New York
from Buffalo to Albany




Great Experience

I’m really glad I went with Interstate Relocation and moving company for my recent cross-country move. My belongings arrived on time and without a scratch. The crews on both ends were courteous, professional, and quick. Customer service was engaged and supportive. Moving is never easy, but Interstate Relocation and Moving Company presented one less problem to deal with


Service cost: $3500

Move Size: 3 Bedroom Home


diego santos
January-24-2023
Local move within Florida
from Boca Raton to Miami




Residential moving

Andy, Daniel, and Connor did such an awesome job moving us from our apartment. They were SO quick and able to pick up items from my boyfriend’s place as well as drop others off at my sister’s. I’m glad they cap at 5 hours for a single move so the workers can get breaks (and probably have more energy for your next move). Would HIGHLY recommend using them. Friendly, affordable, professional, and a lot easier to communicate with and use than other companies.


Service cost: $350

Move Size: 1 Bedroom Home


Mary Angela Gasper
December-23-2022
Interstate move
from CLEMENTON, Texas to Clementon, NJ, New Jersey



DO NOT HIRE THIS BROKER

If you are planning on moving you must read this entire review. This not only applies to the companies I am reviewing, but to all moving companies! Beware! I hired Interstate Moving and Relocation Group based on their reviews. I never used a moving company before. I spoke to a broker and signed up with the company thinking they were reputable! I was not aware of the 60 cents per pound replacement if you did not buy additional insurance. Which on my contract shows 6 options starting at $250 up to $1500. What's that all about? You get a link to a "Your Rights and Responsibilities When You Move" It is 27 pages long!! Really? These moving companies get away with paying you just pennies for your broken items! My damages came to $1600 and they paid me just $134, because I was naive and uninformed! I was not aware that moving companies could even get away with this! Why are there even federal laws in place when this is the best that these laws can protect us? I would think my broker would have explained this to me and made sure I was properly informed! It's my understanding that they don't have to, but wouldn't that just be the right thing to do as a representative of a reputable company? I would never have agreed to a 60 cent per pound replacement if I had been properly informed! I don't remember signing any waiver saying that I did not want additional insurance or that it was even necessary! A reputable moving company should be willing to just take care of the damages that they incurred through negligence! But obviously a reputable company was not what I got! Supposedly, on the contract that I was sent to me on my phone, I e-signed the contract. By signing, I was accepting that waiver of insurance unbeknownst to me! I guess did not mark a Box saying I wanted the insurance starting at $250. Although, I don't know how I could have anyway, since it was sent to me on my phone? I found out the hard way, after hiring Interstate, they subcontracted my move to a company called Ready, Set, Go Moving and Van Lines out of Los Cruces, NM! This moving company was blatantly careless with my boxes. Boxes and items were thrown and heavy boxes were stacked upon boxes clearly marked "Fragile". Big screen TV smashed top side that was packaged in a clearly marked U-haul TV box. Items that I've had for years were tossed and broken bcause they were obviously thrown or dropped! Just a year previously, on my move from Nebraska to El Paso, my daughter and I packaged all of the same stuff in similar boxes and packaging. I hired my cousin's son, my nephew and a freind to pack and load a rented U-haul and we drove it all the way to El Paso. Once there I hired two men my Realtor recommended to unload the U-haul for me. NOT ONE THING WAS BROKEN! I hire a supposedly reputable Moving company and I get several damaged items valuing almost $1600. I was in constant touch with Interstate Moving about this company they subcontracted to. I sent them reviews from other people that had used them, that showed how bad this company was and is! I complained constantly by phone and email about their incompetence, their lack of communication regarding my delivery. They're refusal to call me back or respond to me in any way. They were still 2 weeks late on delivering my items after the 30 day required notice. The only way I would ever get them to respond was to call Interstate! The reason I bring up the other company in regards to Interstate Moving is because my question is: Why are they still continuing to use such a horrible moving company? Nothing should have ever been broke to begin with, if I had a competent moving company that was not so blatantly careless with my items! But interstate continues to use this company to this day! Why??? Answer: They have some good reviews overall, so now they don't care and subcontract out whoever they can, with no regard to whether it is a reputable company or not! So, in closing, get your own moving insurance, make sure when they sub-contract out the move to another mover, that you are informed who they are. Look at all the recent reviews, do your research and do not sign anything until you do! Even then…Be weary!


Service cost: $7800

Move Size: 4+ Bedroom Home


Samuel Drake
December-20-2022
Interstate move
from boise, Idaho to raleigh, North Carolina



BAIT & SWITCH

BUYER BEWARE!. Classic BAIT & SWITCH tactics. UNETHICAL business. Boiler plate response with complaints. IGNORED correspondence from multiple ATTORNEY GENERALS and returned Certified mail. They stole 2000 dollars. This was a deposit made for a move that they quoted only to deny return once their "cancellation" window expired as they adjusted pricing at 60%! Absolute garbage.


Service cost: $2000

Move Size: Partial Move


Jessica C
July-22-2022
Interstate move
from Minneapolis, Minnesota to Boston, Massachusetts



Bait and switch moving company

I was given a quote of $3342 to move my STUDIO apartment to the east coast from Minneapolis and the IMRG employees all assured me that as long as I was below 2500 lbs that I was OK and won't be getting surprise charges. On the day of the move, the movers the company hired told me that the rate is actually based on volume NOT weight, raising my quote to $5372!!!!! Again.... a studio apartment worth of stuff! I did not have a choice but to say yes because I absolutely had to move out that day. I was entirely misled by the broker company and conned into a BAIT AND SWITCH operation. Cannot stress this enough, do not use this broker company! Do not be conned by the professional salesmen. They claim they hire only high quality moving companies, which is also a lie. And the cherry on top of all this review, a good portion of my boxes arrived damaged in the move and the deliveryman (not his fault as he was the driver) was LITERALLY PUTTING MY STUFF BACK IN THE BOX AND TAPING UP A BOX THAT GOT DESTROYED when my boxes arrived at my new place.


Service cost: $5372

Move Size: Studio


Gary
June-22-2022
Local move within Alabama
from Geary to Mobile




Easy to use

I had a nice experience with their service to personal moves, explaining me what was the best option for relocate my furniture. A really fast relocation proccess, and easy-going negotiation. An incredible team, paying attention in all my packages, mainly the most fragile ones!Their pricing is reasonable and the fees are very well outlined and stated. They completed our job earlier than estimated. From the office to the porter, everyone we deal with is very helpful and professional. We have narrow spaces, doorways and stairs. They unlocked our door and moved our furniture quickly without damage.


Service cost: $4500

Move Size: Office Move


camilla
June-14-2022
Interstate move
from San Diego, California to Flagstaff, Arizona



Best movers ever

Best moving company I have EVER worked with. The people were courteous, punctual, helpful and careful! I flew to San Diego, CA to help friends oversee the move......didn't know what to expect, but WOW, I wish The Movers were near me. Thank you to Donald and his two helpers......they were amazing to work with and everyone had that "can do" attitude. Refreshing to see for a change. Thanks everyone!!!!


Service cost: $3500

Move Size: 4 Bedroom Home


James
June-12-2022
Interstate move
from Mobila, Alabama to Jackson, Mississippi



Great quality

I had to do a pretty immediate move because of a job change and I found this company through Google. They made the entire process easy and hassle-free. I think they are a broker but that didn't stop them from having great service. I would definitely use them again in the future


Service cost: $1250

Move Size: 1 Bedroom Home


Nick Sandbulte
June-06-2022
Interstate move
from Minneapolis, Minnesota to Fort Worth, Texas



Move

BUYER BEWARE!!! Interstate Movers and Relocation Group has been one of the most frustrating consumer experiences of my life. While the guys who did the actual moving of my things from Minneapolis to Fort Worth were professional, careful, and did good work, the rest of my experience with this company was filled with misinformation, outright lies, poor communication, rudeness, and a total lack of interest in how their poor performance impacted my life. Their salesperson estimated my move would take “7 to 10 days”. My actual move took 36 days. During that time, my repeated requests for updates were met with indifference, conflicting answers about where my things were and when I might have them delivered, and inconsistent reasons for ongoing delays. Once they had my possessions and my money, they basically blew me off for five weeks. When they finally did show up, and despite telling me all along that they would work with me to schedule a convenient delivery time, they gave me less than 12 hour notice of when they would arrive, and told me if that didn’t work for me it would cost me an additional $500 to reschedule! The only reason I gave them one star is because I couldn’t give them less. I would never recommend them to anyone, and will never use them again. Interstate Movers and Relocation Group was simply terrible.


Service cost: $3000

Move Size: 1 Bedroom Home


Joyce
April-09-2022
Interstate move
from Tallahassee, Florida to Tuscaloosa, Alabama



Never will I use any other company for my moves

Interstate Moving group was great during the whole process of my moving experience. I was worried because I had a lot of big items that needed to be handled with care, but I really didn't need to be worried at all. They were all super helpful and patient with me. Great company. I would use again.


Service cost: $2400

Move Size: 2 Bedroom Home


Licenses & Certificates:

Companies that transport household goods within Florida like Interstate Moving & Relocation Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


ICC MC number: 0
USDOT: 0