Interstate Moving & Relocation Group


Based on 132 reviews



Review Summary


Average Service Price


5
4
3
2
1
4.0
Average
132
Reviews


$ 5132
Interstate move average
35% more than market avg.

Samuel Granville
December-05-2023
Interstate move
from Miami, Florida to Jersey City, New Jersey



They worked extremely well as a team, took such great care, very respectful, very courteous and most upbeat.

Our stuff was treated with such care and the guys were so respectful. These guys are top notch. Furniture was all wrapped and protected, they worked efficiently maximizing the time. At no point did I feel like they wasted any time. Honestly, these were the best movers I've ever had.


Service cost: $2960

Move Size: 2 Bedroom Home


George Harrah
December-05-2023
Interstate move
from Chicago, Illinois to Pasadena, Maryland



I would definitely use their services again!

One of the best moving companies. I was amazed with their excellent service and very reasonable price! These guys did everything necessary to fulfill my requirements. I never expected a move without any delay, any damage, and any hidden cost but for the very first time in my life I got a picture perfect move.


Service cost: $6284

Move Size: 3 Bedroom Home


Scott Rothstein
December-04-2023
Interstate move
from Miami, Florida to Burbank, Illinois



Brilliant work!

I can not credit them enough. They were worth every penny. They came on the dot in the morning and packed all our furniture and made sure it got out the house without a mark. Everything was placed where we asked and all furniture put back together perfectly. Such a good job.


Service cost: $9544

Move Size: 4 Bedroom Home


Frank
November-03-2023
Interstate move
from Phoenix, Arizona to Waukegan, Illinois



Professional movers!

Wonderful company - from the booking and quote process, to communication, to the professionalism of the moving team. It was such a simple process. It was seamless. They came in early and even finished the job earlier than estimated. This was the best moving experience.


Service cost: $3954

Move Size: 2 Bedroom Home


Billy
November-01-2023
Interstate move
from Denver, Colorado to Vancouver, Washington



Thank you guys!

My movers were outstanding. They were friendly, professional, and got the job done early. They took a stressful situation and turned it into a high-five experience. I’m truly impressed with the quality of service. They were very friendly and courteous. Got it done on time with no damage.


Service cost: $3985

Move Size: 2 Bedroom Home


Liming Brotcke
October-15-2023
Interstate move
from Charlotte, North Carolina to Arlington Heights, Illinois



Terrible Service

I wish I could give them a zero rating because our experience is terrible and appalling. 1. During my months long engagement, Mark Powers from Interstate never said once that the job is subcontracted to the Atlantic Group USA Long Distance and Out of State Movers until Atlantic showed up and my nightmare started. Atlantic movers left many things unwrapped and damaged multiple pieces of furniture including but not limited to a bed, a bookshelf, two dressers, a large TV console, an almost brand-new refrigerator. They lost a treadmill and a dresser. They threw expensive suites, dresses and coats into boxes without hanging them up like I would expect from a professional mover. Brand name shoes are tossed on top of each other like trash without any protection. The framed and glass of several arts were also broken. 2. Interstate didn't conduct an in-person evaluation to verify the amount of stuff to pack and move, even though I offered. My moving cost jumped from $14,000 to $27,000 between the initial and the final evaluation. After already paying over $5500 downpayment, we had no choice but to agree on the new price. Movers from the Atlantic Group USA Long Distance and Out of State took two plus days to pack the house and held our stuff hostage and mandated us to pay 70% of the remainder cost against the 50% Interstate communicated with us all the time. Interstate didn't get back to me until the next day after we already made the cash payment. 3. Atlantic Group movers delivered our stuff a week later than scheduled without the right equipment to offload heavy items. The ramp on the truck was broken. To speed up delivery, they loaded the items onto my driveway. Then they demanded more money to move my stuff from the driveway into the garage when it started to rain, holding my items for ransom. 4. We have spent more than two months working with Interstate and the Atlantic Group via calls and emails. We have submitted multiple damage reports since July 2023 but have not received any apology from Atlantic Group nor any compensation. I gave Interstate a 1 star because this company might be a decent one but the Atlantic Group they hired to handle my move sucks!


Service cost: $27000

Move Size: 4+ Bedroom Home


Liming Brotcke
October-15-2023
Interstate move
from Charlotte, North Carolina to Arlington Heights, Illinois



Terrible Service and DO NOT USE

I wish I could give them a zero rating because our experience is terrible and appalling. 1. During my months long engagement, Mark Powers from Interstate never said once that the job is subcontracted to the Atlantic Group USA Long Distance and Out of State Movers until Atlantic showed up and my nightmare started. Atlantic movers left many things unwrapped and damaged multiple pieces of furniture including but not limited to a bed, a bookshelf, two dressers, a large TV console, an almost brand-new refrigerator. They lost a treadmill and a dresser. They threw expensive suites, dresses and coats into boxes without hanging them up like I would expect from a professional mover. Brand name shoes are tossed on top of each other like trash without any protection. The framed and glass of several arts were also broken. 2. Interstate didn't conduct an in-person evaluation to verify the amount of stuff to pack and move, even though I offered. My moving cost jumped from $14,000 to $27,000 between the initial and the final evaluation. After already paying over $5500 downpayment, we had no choice but to agree on the new price. Movers from the Atlantic Group USA Long Distance and Out of State took two plus days to pack the house and held our stuff hostage and mandated us to pay 70% of the remainder cost against the 50% Interstate communicated with us all the time. Interstate didn't get back to me until the next day after we already made the cash payment. 3. Atlantic Group movers delivered our stuff a week later than scheduled without the right equipment to offload heavy items. The ramp on the truck was broken. To speed up delivery, they loaded the items onto my driveway. Then they demanded more money to move my stuff from the driveway into the garage when it started to rain, holding my items for ransom. 4. We have spent more than two months working with Interstate and the Atlantic Group via calls and emails. We have submitted multiple damage reports since July 2023 but have not received any apology from Atlantic Group nor any compensation. I gave Interstate a 1 star because this company might be a decent one but the Atlantic Group they hired to handle my move sucks!


Service cost: $27000

Move Size: 4+ Bedroom Home


KJ
August-27-2023
Interstate move
from Morrisville, North Carolina to Marina del Rey, California



NOT A REAL MOVING CO- HORRIBLE SERVICE!

Run! Why are there mixed reviews on them? Because they’re a BROKER, not a moving company, so you have no way of knowing which company they will farm your move out to. Blake Johnson my sales rep who assured me they are great, gave me a total bait and switch. As soon as I signed the contact and paid, the nightmare began. I have already reached out to them to no avail AND to their 3rd party insurance company which is totally worthless. They’ll tell you your items are insured to get your business, but then say it’s 60 cents on the dollar for a claim, which basically means nothing, $4 on a $200 speciality lamp I have that they broke in half. They assured me everything would be on time, and assured me they'd be in communication, and that they are very careful with my things. That was NOT my experience at all. Their customer service rep was so rude, hung up on me multiple times when I was desperate, didn't give a care in the world that I was without all my belongings for weeks on end, and they were so late delivering that everything came the night before my new job. My stuff arrived broken, stained, the boxes were so badly manhandled they were dented in and some were collapsed, my mattress was barely covered in plastic as they drug it across the ground, which by this point had multiple holes in the plastic …. and I pointed out the damage and stains to it. My standing desk no longer works, my bottom dresser drawer now catches, they broke a $200 lamp, scratched my music speakers, all kinds of things. So I was told at least I could file an insurance claim to make it right. For thousands of dollars worth of damage, they offered me $48 for the claim... let alone the fact that the claim took hours to complete. What a waste, what a terrible experience, I would NEVER USE THEM again. And I asked many questions up front, to try and mitigate the horror stories I've heard about movers. Sad to say, I got taken and they pretend to have the best track record, but once they have your things in transit, they stop caring, stop calling back, what a bait and switch company. :( And "owner" please don't respond by saying to contact you if there's anything you can do. I already did... multiple times. It seems there is a reason your company has a terrible rating with the BBB. What you can do to make this right is reimburse the damage you caused to my items. I’ve already reached out many times… but no response, just like it was when I was moving. :(


Service cost: $100000

Move Size: Studio


Katherine
July-29-2023
Interstate move
from Morrisville, North Carolina to Marina Del Rey, California



TERRIBLE EXPERIENCE!

TERRIBLE EXPERIENCE! I never write bad reviews, this company was the worst I've ever experienced. They are NOT a moving company, rather a broker with many different people involved. They assured me everything would be on time, and assured me they'd be in communication, and that they would be very careful with my things. That was NOT my experience at all. Their customer service rep was so rude, hung up on me multiple times, didn't give a care in the world that I was without all my belongings for weeks on end, and they were so late delivering that everything came the night before my new job... but they said, we are still within a window and showed zero concern for my timing, even though they said my timeline should not be an issue BEFORE I signed the contract. Then, my items arrived broken, stained, the boxes were so badly manhandled, even sturdy plastic bins were dented and broken, thats how rough they were with my belongings. My mattress was barely covered in plastic as I watched them drag it across the ground, and I pointed out the damage and stains to it. They said, contact the company. My barely used standing desk no longer works, my bottom dresser drawer now catches, they broke a $200 lamp, scratched my music speakers, all kinds of things. So I was told at least I could file an insurance claim to make it right. For thousands of dollars worth of damage, they offered me $48 for the claim... let alone the fact that the claim took hours to complete. What a waste, what a terrible experience, I would NEVER USE THEM again. And I asked many questions up front, to try and mitigate the horror stories I've heard about movers. Sad to say, I got taken and they pretend to have the best track record, but once they have your things in transit, they stop caring, stop calling back, what a bait and switch company. :(


Service cost: $10000

Move Size: 1 Bedroom Home


Augustine
July-10-2023
Interstate move
from Augusta, Georgia to Waterford, Michigan



Chris and his movers - James and other folks - are superb.

I can’t believe that such a good company exists in today’s times. Their professionalism speaks volumes. My entire move from was super smooth and I didn’t have even a single thing to complain about. No wonder most reviews are 5 stars and hardly any 3 stars or below. Please stop looking any further and use this company for your moves within jersey area or maybe NYC too. I definitely want to contact this company for any future moves


Service cost: $3420

Move Size: 4+ Bedroom Home


Licenses & Certificates:

Companies that transport household goods within Florida like Interstate Moving & Relocation Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.


ICC MC number: 0
USDOT: 0