Review Summary
Average Service Price
Average
Reviews
Interstate move average
34% more than market avg.
Terrible experience
Customer service is horrible. The broker business, not the actual moving firm, wasn't even informed of this until after the transfer. You have no say in who they choose to relocate, therefore in our situation, the firm they hired gets an F on BBB. A separate review for that company is on the way.
They're brokers!!
Keep in mind that this is a broker, not a mover. They want a nonrefundable deposit (essentially a broker fee), and someone else will relocate your belongings without your knowledge. This also implies that in motion movers have no authority and provide no promises because they have no use as a middleman. Don't fall for these swindlers. They offer a low price upfront because they cannot guarantee it - because they are not the ones moving our belongings. If you need to relocate, choose a professional moving company. These are not the people.
Good Job
The service is excellent. Everyone put in a lot of time. I've used this company twice now and both times it has been absolutely amazing. The personnel is extremely competent and nothing is too much bother. Thank you so much. Our baby grand piano was relocated by them. They did a fantastic job in a difficult situation, in my opinion. I was blown away.
Helpful movers
From start to end, In Motion Movers was really helpful, and nothing was beyond difficult for them to manage. Every step of the way, I was assisted. My gratitude goes to the excellent personnel in charge of all of this. That is why the rating is five stars. I would propose that you use them without hesitation. They are the very best!
I recommend them!
Overall, great service. Excellent communication prior to, throughout, and after the procedure. The two gentlemen were incredibly pleasant and efficient, as well as punctual. They didn't leave until they were certain that the consumer was completely satisfied. I can't say enough good things about this firm. Thank you a lot.
Licenses & Certificates:
Companies that transport household goods like In Motion Movers LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.