Review Summary
Average Service Price
Average
Reviews
Interstate move average
73% more than market avg.
from Richmond to Norfolk
Do not hire them
The estimate is drastically wrong; they provided an extremely cheap estimate in order to secure the contract. They arrived 1 hour late; crew lacked movement competence, training, and personality. It took significantly longer than expected. I broke several objects and caused dents and dings on both of my properties. I NEVER EVER hire them, and I strongly advise you not to hire them either. Don't put your faith in the reviews. You, like me, will be sorry. I spent a few hundred dollars extra for nothing. Nobody contacted me to inquire about how the relocation went. I contacted them to inform them of the several broken and damaged things. The owner of the company is irritated because I published these evaluations. My objective is that none of the customers who pay for their services should have to go through what I did.
Scammers!!
Please be cautious and avoid doing business with this firm! They are a con. They will feed you a slew of falsehoods before taking your money and fleeing. We are a military family that engaged this firm to handle our relocation. They gave us a lot of quotes and pretended to be a moving business, even acting as if they were on the phone with their dispatch. We then discovered that they were only a brokerage firm. They offered us a quotation and then engaged the shadiest firm they could find. They sent criminals to our house who didn't even have a driver's license since they couldn't enter the military installation. Grace Van Lines, the firm they hired, tried to charge us an additional $11,000 when we were only supposed to pay $3000. We had to rent a vehicle and drive across the nation by ourselves. Now, a month later, despite the fact that Grace Van Lines breached their contract, they refuse to repay us! Please avoid doing business with this firm. Grace Van Lines, the firm they hired, tried to charge us an additional $11,000 when we were only supposed to pay $3000. We had to rent a vehicle and drive across the nation by ourselves. Now, a month later, despite the fact that Grace Van Lines breached their contract, they refuse to repay us! Please avoid doing business with this firm.
Licenses & Certificates:
Companies that transport household goods within New Jersey like Grace Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.