Review Summary
Average Service Price
Average
Reviews
Interstate move average
52% more than market avg.
Belongss lost or stolen
Picked up belongings at the end of June with an estimate for delivery of up to 18 days. It’s been 41 and they have not been delivered with no ETA and now they hang up on us. We can only assume all have been stolen at this point and will need to file a police report in order to make an insurance claim.
Haven’t received our belongings
We have been waiting for 3 weeks and still haven’t received our belongings, every time we call we get the same run-around and told that they will call us as soon as our items are loaded. Now they say theyre backed up because of the weather. I’m at my wits end, so disappointed and frustrated.
Team of professionals
I appreciate it when professionals take total responsibility for the work assigned to them. I appreciate it when they demonstrate dedication because it gives me hope that something greater and more valuable than my money is on the way. I noticed the same thing with Good Move USA last week. When I hired them, they provided me reasons to be grateful rather than regretful. They provided me a reason to grin rather than frown. It will be a pleasure to work with them again.
Great move!
Outstanding customer support and the most charming sales team ever. This was the simplest and least stressful move I'd ever made. I relocated due to my husband's employment at Microsoft, and we have agreed to only use this company from now on. Call and find out for yourself!
Excellent experience
I relocated across the state in the northeast, and they were prompt, competent, and generally a joy to work with. They ensured that my furniture was properly covered and protected and that boxes were taped if they were not packed to their safety requirements. I had no issues with the setup procedure, the relocation when they picked up my belongings at 9 a.m., or the delivery. Tom was highly accessible by phone and email and responded quickly to any of my inquiries. I'm really happy I used Good Move USA!
Efficient and effortless
Moving services may be really difficult at times. Given the amount of effort needed, a long distance relocation might leave you exhausted. When I moved into a new home in Texas, I assumed this would be the case. However, this wasn´t the case. They made the procedure less laborious by doing everything. I was only there to look and observe. Everything was amazing and smooth.
Good Job!
When I called to make a reservation, the staff was really responsive. We were especially involved in the price and execution of the relocation. This moving company and team members are kind, competent, and really helpful! This moving business would be recommended to our friends and family! Thanks!
Outstanding job
Good Move USA was highly recommended by three different friends. Very competent and helpful during the transfer. The walk-through was informative and gave me a better idea of my alternatives. I was able to schedule it swiftly and simply. On moving day, I had a fantastic four-person team that took care of all the boxes and furniture, including disassembly (and later reassembling)
Reputable company
I've used this service twice and would recommend it to anybody. The pricing is acceptable for the area, and even if it is a little higher, it is well worth it! I've used numerous other less expensive firms in the past and have been unhappy with the service and treatment of my furniture. The team of Good Move USA carefully wraps and packs everything. I never felt like they were slowing down to make more time or were disrespectful of my belongings. I've used them twice now, each time with three different folks, and both times my experience has been wonderful.
Careful movers
I really recommend this firm. The employees are really professional. After you book them, they will make every effort to assist you with your relocation. They not only help you in disassembling and packing your things, but they also ensure that the floor is not scratched by any furniture.
Licenses & Certificates:
Companies that transport household goods like Good Move USA have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.