Review Summary
Average Service Price
Average
Reviews
Interstate move average
32% more than market avg.
from savannah to atlanta
Nightmare experience
I booked my move with FNVL a month in advance and had a great experience and prompt communication in the beginning. I was told the week of move in I would receive a call the night before the move with my contact that would be there to support from beginning to end. The night before, I did not receive any communication and called the employee I booked with 4 times before I got a text to assure me I would receive a call and that they were coming the following day - I never got a call. I was nervous because of this the morning of and called several times (5 total) with no contact, The pickup was scheduled for 10 am and I called at 8, 9, 10, 12 and 2. Finally someone got back in touch with me to tell me the truck broke down and that she would have more information soon. I stressed that my apartment was packed and my lease ended the following day and a cleaning co. was coming at 4. Around 4 or 5 they said the truck would not be coming and that my move had been POSTPONED UNTIL 10 DAYS LATER. This caused me to scramble and incur and extra $2K in moving costs that I did not have. I am a young person and having to drop everything and find a mover last minute and absorbing additional financial damages on top of the stress of FNVL telling me that they are postponing my move to 10 days out was a true nightmare. When I asked how they could in good conscience do this to someone they had sent a Binding Agreement to, they threw the clause in the agreement "pick up and drop off dates are not guaranteed" this was a huge slap in the face and added insult to injury. In essence, if you are operating on a timeline and cost is a factor in your move and would like to enter into an agreement with a moving company you can depend on DO NOT USE FNVL.
from SD to LA
Best in the city
I had a fantastic experience with First National Van Lines! Their team was punctual, professional, and efficient. They made my move stress-free, and I couldn't be happier with the service.They handled my belongings with care, and their customer service was top-notch. I highly recommend them for any long-distance move.
Quick and Responsive Crew
This summer it was time for my older parents to move from the home in which they had lived for more than 25 years. This was very difficult for them emotionally and physically, and they had a LOT of stuff. Since they lived on a lake, access to the property required smaller trucks, so they provided 2 trucks and 2 teams. The movers packed and moved and unloaded in 3 days. First national van lines were quick, responsive, very thorough, friendly and worked closely with me to help to manage this difficult move at a reasonable cost.
Professional Crew
In the middle of a renovation we had to remove heavy items from our bedroom to our living room Contacted them because they were open late and promised a fast response. The two men were sent and did not need a big truck so they came in a normal vehicle. They were very professional and smart and did everything promptly and carefully as needed. They were clearly well trained, experienced and took it all in stride with good humor. We are very grateful. Their pricing was fair considering the hard work involved and the need to turn on a dime. They took such good care of us we are inviting them back to do the reverse move. Their online forms are easy to use and the response it very fast. Exactly what we needed. Thank you.
First National Van Lines
I was pleased with how professional and kind everyone was from the booking process till the day they delivered my furniture. I must say that they have the best customer service team of any business I've ever dealt with. I felt confident in move from beginning to end. Very efficient workers and polite. I will use First National again if I ever move again.
First National Van Lines was truly remarkable
My recent experience with First National Van Lines was truly remarkable. The level of service they provided was nothing short of extraordinary. The packing service offered by First National Van Lines was exceptional. The packing team exhibited an unparalleled attention to detail, ensuring that all of my belongings were carefully wrapped and secured. This meticulous approach to packing eased my worries about potential damage during the move. What stood out to me was their punctuality. First National Van Lines proved to be incredibly reliable in terms of timing. Their team arrived precisely as scheduled, demonstrating their commitment to ensuring a smooth and timely moving process. The service I received from First National Van Lines was beyond my expectations. Every member of their team was professional, courteous, and always ready to assist. Their dedication to providing exceptional customer service was evident at every step of the journey. In conclusion, if you're searching for a moving company that excels in packing, extraordinary service, and punctuality, look no further than First National Van Lines. Their expertise and commitment to making the moving experience seamless and stress-free are truly commendable.
from Macclenny to Macclenny
Fast and Quick moving experience
No regrets! .. I hired them to move the contents of a one bedroom apartment approximately 40 miles. They provided a fast and accurate quote via email, and I was able to reserve movers with only a few days notice. The 3 movers arrived on time and went right to work. In 3.5 hours they loaded all my belongings into the truck, drove approximately 45 minutes to the new location, unloaded everything to the new 3rd floor apartment, and even assembled the bed frames. The movers worked very hard, I even witnessed them occasionally jogging up the ramp of the truck. I would certainly recommend them to anyone interested in a hassle free moving experience!
Efficient and Fast
They were super great and helpful! They were quick, finishing the job in 3 hours, which is the minimum required hours. They also kindly adhered to not wearing shoes upstairs, and even taught me how to take apart and put my recliner together, and I didn’t even know it could do that before. Super friendly, easy going, and the jokes made the time fly by! Thank you!! :)
Respectful and Excellent
First National Van Lines and crew arrived at my new house as soon as I got the key. Not only did they move a 20’ Uhaul plus 12’ trailer in under 4 hours, but assisted me with moving in a whole kitchen suite of appliances and even got them installed for me upon request. This is the best experience I have ever had with a mover, especially arriving road-weary from a cross-country move. They were extremely accommodating and kind and his crew were very respectful and gracious while I directed where items should go. My realtor, who was also present, was so impressed by their quality that she’ll be recommending this company for her future clients’ moving needs. Can’t tell you how grateful I was for such a good experience with my belongings and appliances!
Extremely Outstanding
I am the operations manager for a moving company based out of IA. I contacted First National Van Lines to assist me with an unload here in the Florence area. The guy showed up on time, worked extremely hard, and we’re incredibly respectful throughout the entire process. I don’t think it could have gone any smoother. Would absolutely recommend to anyone looking to move.
Licenses & Certificates:
Companies that transport household goods within Iowa like First National Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.