Review Summary
Average Service Price
Average
Reviews
Interstate move average
3% less than market avg.
Do not hire this company.
We're still attempting to set a date for our belongings to be loaded and transported to South Dakota, That pick-up was a disaster! I had to call them back twice for items they had forgotten! We had everything in the garage and told the two females, who hardly knew English, not to forget! I had to contact them not once, but twice to get them to return my call! Can't obtain anything from the firm other than the fact that it's still pending for loading our belongings! I'm moving into our new house tomorrow and I have nothing to bring with me! My company items are on the truck, and I have a lot of awaiting orders! My livelihood is being destroyed! I wish I had never heard about this firm! I'm worried about the state of my belongings when they arrive! The pick-up date was the 31st of August, and I had to complete the paperwork by the 10th. I keep receiving excuses and being told that it's still pending! I ended up abandoning my grandmother's dressers because the person claimed it would add $850 to the move, which was more than I could bear! Think twice about hiring this firm! Customer service is terrible! Every time I call, their voicemail is constantly packed! I'm expecting better delivery. I'm experiencing nightmarish dreams!!
Best experience!
First of all, I would like to say that moving is very stressful. I am the service industry myself, and all I have to say is that this company is providing more than just a service. Jordan and Bill's office staff made me feel so comfortable with these guys. They've been so detailed with my whole move. They sent an estimator to my home in Pembroke Pines to move me to my new plantation home. The movers Anthony, Roosevelt, Andrew, Shaun, Lael, and Vinny were professional and efficient. They've taken so much care to move my stuff. They worked hard, packed everything and labeled every box. You're paying for what you get. Spend money and have it handled by every move and store in the United States. Thanks Jordan and the bill! Great service!
Move from FL to OK
The guys who came to pack my furniture did a really good job. They took their time and wrapped everything professionally so that the mirrors didn't break, TV, etc., my entire bedroom suite had some kind of glass. Everything was loaded and numbered in order to be marked off on the sheet I signed. I ended up having more than I thought, with some kind of negotiation that we found out. As I waited for my delivery, we had some problems, such as the hurricane, and finding a driver to deliver my goods. I spoke to Charles two or three days a week, and during those calls, Charles was always willing to explain the situation and promised me that I would get my items. Moving your things is a stressful experience. Strangers having everything you have makes you nervous, but I read my contract and they said they had 30 days to deliver. I got a call for my items where I was on the way. Charles even sent me some photos to make me feel at ease. The day of delivery came, I was ecstatic. After unloading, I missed a box of coats that I notified Charles and the driver, and I had to wait for the entire truck to be unloaded. Three weeks later, the driver is calling me, and he's coming in two hours to deliver my coats he's found!! Not only did I miss the coat box, but I forgot about three other boxes. I'm totally impressed with the company!! Not a piece of my furniture has been broken, and the driver delivering my lost items is so AMAZING!!
Terrible
It's horrible. I don't even have the energy to go into the details of my nightmare with this company. Stay away-they're going to extort more money from you. It's a joke, their claims. The unprofessional driver of hell. Oh, not the American. "All American"—-What a joke. Learn about my mistakes and stay away! My Purple Heart was subcontracted to me (another joke of a company).
Rude staff
Most of my boxes were in horrible conditions, but I've learned my lesson. How are you going to lose a mattress and a huge book shelf? The other one was damaged, and I ended up helping the guy deliver my goods because he complained that he didn't have any help all the time.
Smooth move
All of America's Moving and Storage handled my move from FL to GA. I had a 4 bedroom house with high-end furniture and appliances. Everything went smoothly and came the way it was packed without any damage. Everyone I dealt with on the phone from sales rep Bill to the workers was fantastic and helpful. It would definitely recommend it or use it again!
Licenses & Certificates:
Companies that transport household goods within Florida like All American Moving and Storage Inc have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.