Review Summary
Average Service Price
Average
Reviews
Interstate move average
25% more than market avg.
from Peoria to Elberta
DO NOT USE THEM
I reached out to get a quote to move household items from Illinois to Alabama. Brian from Beacon and was very friendly and available to answer all of my questions. I was told that they would load our stuff... Drive our stuff to Alabama... and unload our stuff to the location that we wanted it. GREAT!!! YOU ARE HIRED!!! After signing it got a little weird. I am going to go right to my BIGGEST issue. The delivery driver showed up at 11PM. PM!! To bring our stuff. Requested Cash or Zelle. Refused to let me put "Final Move Payment" in the comments. When I called Beacon to express my discomfort in 1. The time of the delivery. and 2. The weird requests of the driver... I was told "You got your stuff didn't you!" By Aliyah or Elia or however you spell it. She also stated that Beacon outsources and has no control over who delivers. DO NOT USE THEM!! THEY DO NOT CARE ABOUT YOUR COMFORT OR SAFETY!!
This is a scam; "DO NOT" fall for it.
This is a ruse; "DO NOT" fall for it. Avoid this company, particularly. They arrived me late, so they do not care about the time of arrival and they haven't care about my items, They don't have their own moving vehicles and instead utilize Beacon Shipping, which is even worse than these folks. Do not put your valuables in the hands of this company.
BEWARE-THEFT-
They hired individuals from an online ad to pack our house, and they came in and grabbed our wallet, which contained cash. A police report was filed, and the lead crew member revealed to officers that he didn't have any of their information. Only their first name, a brief description, and a phone number are provided. After the police report was filed, they quoted $9500 and came back with $20,000 instead. Ray, the company's "number 2," added, "We have your stuff, you signed the contract, and if you want your stuff, you're going to have to pay." DO NOT WORK WITH THIS COMPANY.
from Florida City to Naples
I misplaced my furnishings.
Beacon Shipping Logistics delivered my furniture but did not install any of the beds; they lost all of the brackets and screws. Despite my attempts to contact Beacon Shipping Logistics customer support and the person in charge of the delivery, neither contemplated correcting the matter promptly, despite the fact that I had no way of sleeping at my new house. They even advised me to sleep on the floor.
WORST EVER
I hired them to relocate my home goods from California to Florida. Two components went missing. I've been at odds with them since March of this year. They emailed me photographs of one broken item in June. I was told that the products were sent to New York, then returned to California. Then to Miami, Florida. The driver I was advised to contact for bringing in June indicated that the stuff he had not my items. He confirmed this with another motorist. State to State will not communicate with me. They keep hanging up on me. I called an attorney, who wrote a letter to the corporation with no response.
from Columbia to Greenville
They are liers, do not trust on them
I was duped. They didn't bother informing me that the container had been severely damaged during shipment. I didn't find out until I had it delivered that it had gone into storage. The contents were a mess (my opinion is that the rig flipped or the container was dropped by the storage crane), and many items were damaged or destroyed. The cage doors were terribly misaligned and would not budge, so the delivery driver had to pry them open. I filled out their claim form and received no response. I've written them a dozen emails over the course of a few months and have yet to receive a response. I phoned their number, but they said it was just for sales and that the only way to contact them was via email. Stay clear from this group since they are a shady lot.
CHOOSE THIS COMPANY FOR YOUR MOVE AT YOUR OWN RISK!
We couldn't get any contact about the relocation process going at first assistant and his boss repeatedly ignored our calls or intimidated us verbally. Our products were divided between two shipments and stored in a warehouse between them without any communication with us. When the first cargo arrived, they requested $1500 in cash or else they would charge us for waiting periods because it wasn't accessible at the time. We did not receive a receipt for the cash payment. Our 75-inch television was damaged and a family heritage picture was torn in the second shipment, which arrived five days later (not to mention multiple glass items broken). We contacted every day and were either ignored or met with hostility.
Bad service
Terrible, in a word!! The volume is half-underestimated by the salesperson. The pick-up was 6 hours delayed...they won't pick you up unless you sign paperwork stating that the volume is double what was predicted!! They won't measure, but you'll have to rely on their figures. The delivery was handled by a separate moving company. They claimed that the truck-to-stairs distance was greater than 70 feet and that they would need to pay an additional $100! When I requested them to measure, they started from the farthest entrance, despite the fact that they have one at the rear! I'm still waiting for my sofa ten days after the last delivery! As a result, your items may arrive in installments.
Cargo handling assistance was available.
Employees assigned to the relocation were prompt, helpful, and courteous. The men worked nonstop for four hours without taking a break. They handled the furniture and other household items with care, and nothing was broken. The truck was packed from head to toe, and when we ran out of blankets, the crew leader pitched in with two more. We were very satisfied because the crew was qualified and efficient.
Nice service
They pulled off a four move. They were reasonably priced, with no hidden fees. Excellent service and a welcoming team. I filled out their web form and received a response within a few hours. I asked them to come to my flat at 8 a.m., and they arrived on the phone at that time. They were able to wrap and box all the things thoroughly and transfer them through the narrow stairs without any harm. There was no moaning or complaining from the friendly movers. Overall, I am pleased with my choice and will definitely use them again.
Licenses & Certificates:
Companies that transport household goods like Beacon Shipping Logistics have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.